Incident Manager

2 weeks ago


Hyderabad, India Diebold Nixdorf Full time

The Global Major Incident Manager (MIM, 24/7) has authority to manage Major Incidents (MI) and high priority incidents effectively through First (1st), Second (2nd), Third (3rd) Level Support as well as to approach all necessary 3rd party resources (customer/vendors) whilst regularly communicating status and incident resolution towards DN’s senior executive management, followed by warm handover of the case towards Problem Management with an active support to an RCA.


  • Incident Manager

    4 weeks ago


    Hyderabad, India Milestone Full time

    Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high...

  • Incident Manager

    2 weeks ago


    Hyderabad, India Milestone Full time

    Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high...

  • Incident Manager

    19 hours ago


    Hyderabad, Telangana, India Milestone Full time

    Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high priority...

  • Incident Manager

    2 weeks ago


    hyderabad, India Milestone Full time

    Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high...

  • Incident Manager

    4 weeks ago


    hyderabad, India Milestone Full time

    Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high...

  • Incident Manager

    2 weeks ago


    hyderabad, India Diebold Nixdorf Full time

    The Global Major Incident Manager (MIM, 24/7) has authority to manage Major Incidents (MI) and high priority incidents effectively through First (1st), Second (2nd), Third (3rd) Level Support as well as to approach all necessary 3rd party resources (customer/vendors) whilst regularly communicating status and incident resolution towards DN’s senior...

  • Incident Manager

    17 hours ago


    Hyderabad, Telangana, India Diebold Nixdorf Full time

    The Global Major Incident Manager (MIM, 24/7) has authority to manage Major Incidents (MI) and high priority incidents effectively through First (1st), Second (2nd), Third (3rd) Level Support as well as to approach all necessary 3rd party resources (customer/vendors) whilst regularly communicating status and incident resolution towards DN's senior executive...

  • Incident Manager

    2 months ago


    hyderabad, India Diebold Nixdorf Full time

    The Global Major Incident Manager (MIM, 24/7) has authority to manage Major Incidents (MI) and high priority incidents effectively through First (1st), Second (2nd), Third (3rd) Level Support as well as to approach all necessary 3rd party resources (customer/vendors) whilst regularly communicating status and incident resolution towards DN’s senior...


  • Hyderabad, Telangana, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Hyderabad, Telangana, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Hyderabad, Telangana, India Kyndryl Full time ₹ 10,00,000 - ₹ 12,00,000 per month

    Major incident manager handle the major incident using itil principles ITIL certified Good in incident coordination Service coordination Continual improvement Change management Problem managementStake holder management 


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    Job Description Incident & Problem Management Analyst Summary of Position: The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident process for Inspire Shared Services focusing on E-commerce and Infrastructure. The...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    Job Description Incident & Problem Management AnalystSummary of Position:The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident process for Inspire Shared Services focusing on E-commerce and Infrastructure. The role...


  • Hyderabad, India PepsiCo Full time

    Overview: **Main purpose of the Role**: PepsiCo Major Incident Management team is currently seeking an Incident Commander to join our team. Our Incident Response team is responsible for taking charge during all major outages across the enterprise, restore service, perform root cause analysis, document, and report on trends, and proactively prevent issue...

  • Incident Manager

    3 weeks ago


    Hyderabad, India Oracle Full time

    Responsibilities: • Provide real time MONITORING AND TECHNICAL SUPPORT for Application, Network, Server and Enterprise system elements using alarming and monitor notification tools. • Maintain, monitor and manage mission critical servers and applications in a mission critical 24x7 environment • Manage applications in multi-server Windows, Linux, and...


  • Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    Job Description Incident & Problem Management AnalystSummary of Position:The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident process for Inspire Shared Services focusing on E-commerce and Infrastructure. The role...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    Job Description Incident & Problem Management AnalystSummary of Position:The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident process for Inspire Shared Services focusing on E-commerce and Infrastructure. The role...


  • Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    Job Description Incident & Problem Management Analyst Summary of Position: The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident process for Inspire Shared Services focusing on E-commerce and Infrastructure. The...


  • Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    Job Description Incident & Problem Management Analyst Summary of Position: The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident process for Inspire Shared Services focusing on E-commerce and Infrastructure. The...


  • Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    Job Description Incident & Problem Management AnalystSummary of Position:The Incident & Problem Management Analyst will be responsible for ensuring a cohesiveness incident and problem management practice for Inspire Shared Services. The role will lead the Major Incident process for Inspire Shared Services focusing on E-commerce and Infrastructure. The role...