Assistant Manager

4 weeks ago

Gurugram, India Max Life Insurance Full time

KEY RESPONSIBILITIES

: Managing Business Requirements: Tracking Business’s IT Requirements and regular status updates User Expectations Management on quality, testing, design Responsible for ensuring dashboards to stakeholders Business Consultancy: Partner with Business to understand their IT needs and discuss possibilities based on existing system capabilities and suggest realistic solutions Analyze existing business processes to understand Business’s need to improve operational efficiency Solutions Implementation: Interface between Technology and Business and is responsible to propose end-to-end quality solutions Responsible for detailed analysis of the Business Requirements from functional standpoint Responsible for end-to-end solution design in-line with robust architecture practices Responsible for ensuring all possible business scenarios are covered Responsible to own & work with Production Support teams to solutionize Production Defects & adherence of governance process including RACIS matrix Sustenance: Responsible to maintain the SLA for L1, L2 & L3 teams Responsible for weekly meetings & dashboards with respective business teams Support in application monitoring, performance, System tuning, up-keep & hardening Managing the knowledge repository & periodic trainings to team Support in upgrades(n-1)/VAPT/License/Compliance Support - compliance/IS/data leakage open points for the system Support DR Readiness & completeness, system audits API enablement/common capability creation Maintain System/service/response time and SLA's

Measures of Success

Execution measures: Adherence to Quality and schedule

Key Relationships (Internal /External)

Both

Key competencies/skills required

Insurance knowledge (Must), LOMA (preferred)

Good Communication Skills

Insurance Knowledge

Vendor/Stake holder Management

Desired qualifications and experience:

Bachelors degree in an engineering discipline from a reputed university / institute OR MCA from a reputed university / institute

Knowledge and skills required:

0-2+ years of relevant PAS experience and Should be working or should have worked with large reputed organizations

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