Vice President
1 week ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Vice President, Lean Digital Transformation
An LDT (Lean Digital Transformation) vertical lead is responsible to lead the improvement agenda for the vertical, working closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. Vertical lead ensures smooth delivery of functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes.
Responsibilities
Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
Through Continuous Improvement, own delivery on committed productivity, productivity improvement in TBP accounts, and Bad Bench reduction in named accounts
Programsmanage Digital Twin deployment in prioritized accounts in the vertical
Identify digital use cases
Prioritize resource alignment to stabilize mega wins
De-risk operations through Risk Control and Best Practice framework
Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.
Hold self and organization accountable to deliver on Genpact client commitment.
Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership.
Specific traits and success competencies for this role include:
Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations
The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion
Proven record of accomplishment of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously
Proven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environments
Decisiveness and comfort in taking risks when working with ambiguity
Digitally savvy with prominent levels of consultative selling skills
Qualifications we seek in you
Minimum Qualifications/Skills
Postgraduate from a Top Institution with relevant years of experience
Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics
Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery
Global exposure with proven record of accomplishment for digital projects: Robotics, AI, automation
Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions
Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome
Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable productivity and quality improvements is a plus
Proven record of accomplishment of driving transformation in client operations
Preferred Qualifications/Skills
Digital deployment for large/ medium scale customers
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