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Business Development Officer BDO
4 months ago
KeyResponsibilities:
BusinessDevelopment:
- Identifypotential clients and markets within the IT sector for the companysproducts andservices.
- Developand execute strategies to generate leads and expand the customerbase.
- Conductmarket research to understand industry trends competitive landscapeand customerneeds.
- ClientRelationshipManagement:
- Buildand maintain strong relationships with existing clients to ensuretheir satisfaction andretention.
- Collaboratewith clients to understand their IT requirements and proposeappropriate solutions that align with their businessgoals.
- Actas a primary point of contact for clients addressing inquiries andconcernspromptly.
- Developand deliver persuasive sales presentations and proposals topotentialclients.
- Negotiatecontracts pricing and terms to secure new businessdeals.
- Meetor exceed sales targets and revenue goals set by thecompany.
- Possessa deep understanding of the companys IT products services andsolutions.
- Translatetechnical features into customer benefits and value propositionsduring clientinteractions.
- Stayupdated on the latest IT trends and advancements to communicateeffectively and position the companysofferings.
- Analyzemarket trends customer feedback and competitor offerings to refinesales strategies and productpositioning.
- Provideinput to the product development team based on client feedback andindustryinsights.
- Collaboratewith the marketing team to develop effective marketing campaignsandmaterials.
- Workclosely with crossfunctional teams including marketing productdevelopment and customer support to ensure seamless servicedelivery.
- Provideregular reports and updates on sales activities pipeline andprogress towardstargets.
RequirementsQualificationsand Skills:
- Bachelorsdegree in Business Marketing IT or a relatedfield.
- Proventrack record of 35 years in IT business development sales or arelatedrole.
- Strongunderstanding of IT products services andsolutions.
- Excellentcommunication presentation and negotiationskills.
- Demonstratedability to build and maintain clientrelationships.
- Selfmotivatedgoaloriented and able to workindependently.
- Proficiencyin CRM software Microsoft Office Suite and sales analyticstools.
- Abilityto adapt to changing market conditions and pivot strategiesaccordingly.
BenefitsWhatwe Offer
- Aboveindustryaverageremuneration
- Excellentlearning & careerprogression
- PaidTime Off Holidays /Vacation
- WFH/ FlexibleSchedule
- HealthInsurance coverage (Family aswell)
- Bonus&Incentives
- FreeIndustryleading training certification andsupport
- EmployeeRecognitions & TeamingActivities
Candidate should have the ability to perform in a dynamicallychanging environment. Should have prior hands-on working experiencein ServiceNow platform ServiceNow Platform Configurations andServiceNow Scripting, Best practices Integration to varioussolutions (SaaS, External Apps) using REST API / web service / JSONwill be added advantage Ability to work with clients and partnersdirectly and handle crunched timelines Excellent verbal/writtencommunication, collaboration, analytical and presentation skills tolead an environment driven by customer service and teamwork.Certifications ServiceNow Certified System Administrator (Desired)ITIL Certifications (desired) At least 1 mainline ServiceNowImplementation Certification (Desired) Experience & BackgroundBE/B-Tech/MCA/BSc/BCA 5+ years of IT industry experience.Implementation/customization experience on ServiceNowITIL/ServiceNow Certifications will be an added advantage. Set upstandards for quality control; measure and report performanceagainst those standards Exposure on Service Now integrationprotocols with other application/systems Excellent attention todetails, ability to multitask, and effective time management skillsKnowledge of web based development languages; specificallyJavaScript, Ajax