Associate
2 weeks ago
The House keeping department takes care of cleanliness and upkeep of the Hotel premise - Public areas, Guestrooms, F&B areas. Plants are kept at various places and flower arrangements for F&B outlets, Guest rooms and Lobby are provided. The basic responsibility of the department is to ensure the comfort of the guest in a clean, hygienic and pleasant ambience. They maintain F & B linen, Room linen, Staff uniforms and Guest laundry.
The following are the sections of House Keeping:
- House Keeping Desk
- Floors
- Public areas
- Linen room and Laundry
- Horticulture.
- Facilities & Amenities in the Rooms.
The inductee has to focus on.
- How the guest request is received
- How they channel the services through floors in fulfilling the Guest requests.
- Room cleaning and releasing the room for guest to occupy.
- Blocking rooms for maintenance and ken-fix-it
- Maintaining the minimum stock of room amenities.
- Coordinating with the engineering department for preventive maintenance and maintenance complaints.
- Updating Computers with relevant data as and when received from the supervisors with regards to rooms being ready for sale.
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Customer Service Associate
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Associate
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Associate
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Associate
2 weeks ago
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