Tour Coordinator

3 weeks ago

Pune, India Travel Kingdom Full time

Job Description TourCoordinator

KeyResponsibilities:

Develop andmanage a diverse portfolio of travel packages and itineraries forinternational regions catering to various client preferences andbudgets.

Collaborate with clients to understandtheir travel preferences needs and budgets and tailor travelpackages to meet and exceed their expectations.

Handle client inquiries provide detailed information about travelpackages address concerns and offer solutions to ensure a seamlessand enjoyable booking process.

Proactivelyidentify sales opportunities and leverage customer collaboration topromote and sell travel packages meeting or exceeding salestargets.

Maintain accurate and uptodate recordsof client interactions bookings and sales activities in thecompanys CRM system.

Monitor customer feedbackand reviews and take necessary actions to continuously improve thequality of services and customersatisfaction

Tasks

Developand manage a diverse portfolio of travel packages and itinerariesfor international regions catering to various client preferencesand budgets.

Collaborate with clients tounderstand their travel preferences needs and budgets and tailortravel packages to meet and exceed theirexpectations.

Handle client inquiries providedetailed information about travel packages address concerns andoffer solutions to ensure a seamless and enjoyable bookingprocess.

Proactively identify salesopportunities and leverage customer collaboration to promote andsell travel packages meeting or exceeding salestargets.

Maintain accurate and uptodate recordsof client interactions bookings and sales activities in thecompanys CRM system.

Monitor customer feedbackand reviews and take necessary actions to continuously improve thequality of services and customersatisfaction

Requirements

Qualifications:

Bachelors degree in tourism & Hospitality Management or arelated field

Proven experience in the traveland tourism industry with a focus on designing selling and managingtravel packages. (Experience in Europe will bepreferred).

Proven sales and negotiation skillswith a track record of meeting or exceeding salestargets.

Proficiency in using travel industrysoftware booking systems and CRM tools.

Fluencyin English is required.

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