FTC - Assistant Manager - HRIS

4 weeks ago


Gurugram, India FRI FIL India Business and Research Services Private Limited Full time

Description

The HRIS function provides systems support and configuration services to the Fidelity International business, globally, which include the development and operational management of business applications that underpin our service functions. The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day to day basis including data centre, networks, proximity services, security, voice, incident management and remediation. The HR systems team work collaboratively across various geographic locations to maintain and enhance in-house developed application and vendor provided products.

Purpose of the Role

An individual is required to join the team to provide 6 month maternity leave cover. This role will primarily be to support the Compensation and Adoption team with the year end review cycle, including day-to-day system administration, monitoring mailboxes and Service Now tickets, processing employee queries and assisting in prod readiness, training and communications. The individual will also be involved in testing, as required, updating and tracking within JIRA, and will be responsible for the update and maintenance of Confluence

Key Responsibilities

Support of system administration tasks across HRIS systems as required Management of the budget pot process to allocate employees to the correct hierarchies for the review, with correct data elements Provide first level support to end users for the year end review cycle Manage and monitor requests and volumes within SNOW and CRS mailbox Identify and escalate issues / risks to the Senior Manager HRIS as required Support team to provide first level of business UAT testing on deliverables Provide backup and additional support to the HRIS Senior Manager as required Update and maintain Confluence

Experience, Qualifications & Skill Set

Experience in compensation would be preferable Experience in system administration responsibilities Knowledge of Workday and employee processes would be preferable Strong analytical skills and attention to detail Strong organisational skills with the ability to adhere to tight timescales Ability to prioritise and deal with many issues at once Ability to liaise with key stakeholders across all levels of the business Proficiency with Microsoft Office suite including data analysis/manipulation in MS Excel Ability to analyse data and present back Ability to work both individually and collaborate as part of a team Positive ‘Can do’ approach and eager to solve problems

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.



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