Associate Director

3 weeks ago

Bengaluru, India Razorpay Full time

The Role:

This role is a key enabler to help Razorpay’s channel sales ecosystem become successful by using loyalty and rewards to target cardholders for acquisition and distribute offers to increase transactions. In particular, this role owns the global rewards ecosystem in multiple form factors from thousands of merchants - discount offers, gift cards, memberships, reward points and cashback. Our ideal candidate has relevant experience in forging strategic alliances, and demonstrated P&L ownership of rewards, offers and gift cards.

Roles & Responsibilities:

Delivering technology-driven gift card reward solutions for corporate clients Have an understanding of the problem statement within the current setups, along with the objectives for reward programs, available budgets, and other relevant factors. Design and implement tactical offers and rewards programs/campaigns for each Customer (Bank or Payment Network) with a goal to increase share of spends in each merchant partner associated in the campaigns.  Collaborate with internal teams to craft reward solutions that align with the clients' requirements.

Mandatory Qualifications:

8+ Years of overall experience of which 4+ years in the Partnerships / Business Development / Sales space focused around merchants from categories like E-Commerce, Omnichannel Retail, Travel, Wellness, etc.  Demonstrated ability to source rewards, onboard gift card partners, merchant-funded deals and offers and working closely with merchants to increase distribution and transactions / redemptions - related metrics. Project management experience and ability to handle multiple time-sensitive projects and competing priorities.  Great written and verbal communication skills and ability to work effectively on multiple external and internal Business requirements. High energy team player with demonstrated ability to forge deep relationships with multiple stakeholders across marquee merchant accounts and driving revenue. Data-driven thinking and an affinity for numbers, MIS. Ability to thrive in a fast-paced, fluid, and collaborative environment Analytical capability to deal with the technical, contractual, and financial aspect of the business. Ability to effectively think strategically and influence cross-functional teams, such as Operations, Solutions, Product etc. so as to have the required prioritization accorded. Willing to travel to meet with merchants / banks.

Location: Mumbai / Bangalore / Delhi

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