Client Data Associate I

7 months ago

Hyderabad, India JPMorgan Chase & Co. Full time

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary

The primary responsibility of seamlessly execute the day to day requirements of KYC Operations Analyst to ensure all client KYC records are compliant with regulatory standards, and to drive high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The candidate must have excellent customer service standards to define, analyze, and resolve inquiries and escalations and must be able to closely execute day to day operations. The Associate lead must proactively and strategically improve processes to ensure expectations are met/exceeded while meeting the firm wide quality standard.

Responsibilities 

Understand and implement of KYC standards, guidelines, policies and procedures Perform day to day KYC Renewal / Onboarding of assigned records in line with the policy requirements Conducts analysis of daily/monthly metrics to track performance of individual team members over time to evaluate performance, learning, and capability Effectively address any issues that might be escalated by either internal or external customers Identify special training needs that may benefit team members to increase team efficiency and quality Proactively highlight potential issues to management  Drive Process improvements and implement process changes as necessary Identify root causes, understand connections and implications and evaluate alternatives Make decisions that are effective and well-grounded based on guidelines, policies, and insights Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices Be flexible to multi task and effectively manage priorities across the wider function

Qualifications

Minimum Requirement of Bachelor’s Degree 8+ years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC  Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time Experience with the build out and execution of procedures Ability to identify risks and issues and successfully navigate through to completion Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint Strong understanding of KYC document requirement for US and other APAC and EU (global ) LDD requirements  Experience with product understanding ranging from Markets – Derivatives, Equities , Funds , Fx , Trusts, Treasury & so other investment banking products Ability to review and analyze large sets of data and information

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