Operations Manager
4 weeks ago
Job description : RESPONSIBILITIES
- Complete ownership of retail operations, including cash, store operations, inventory and inventory management.
- Driving store level sales.
- Managing store assets and equipment.
- Executing and maintaining in-store visual merchandise.
- Responding to customers needs, complaints and concerns in a professional manner.
- Monitoring inventory levels and ordering new items.
- Planning and preparing for orders and stock movement.
- Delivering excellent service to ensure high levels of customer satisfaction.
- Handling a team of Sales and Operations
- Hiring, training, and overseeing staff.
- Monitoring and evaluating the performance of his existing and newly appointed team members.
- Ensure proper adherence to SOP (opening/ closing/ hygiene/ grooming standards/ inventory controls/ safety & security) etc.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Responsible for periodic audits & shrinkage
Pre- requisites
Good command in both spoken and written English.
Should have a pleasing personality.
Excellent guest service skill.
Good knowledge of Sales.
5+ years of experience needed
Ability to work well on a team.
Must be able to work weekends and holidays.
Education:
Graduate in any field & related experience in Sales/Retail field.
Familiar with Point-of-sale systems, MS office, etc.
Job Type: Full-time
Salary: Depends on last drawn ctc and performance
Schedule: Day shift
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