Business Analyst

4 weeks ago

Bengaluru, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

We are inviting applications for the role of Business Analyst - Sourcing and Procurement
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.
Responsibilities
• Creates PO, expedites as the need arises and manages post PO activities.
• Coordinates Inventory counts, adjustments, repair & warranty processes.
• Schedules and revise shipments to meet demand.
• Communicates & aligns with supplier on forecast, incoming material and inventory positions.
• Coordinates and handles complaints ; drives resolutions through teamwork.
• Clarifies invoice related queries with suppliers and internal partners. 
• Relays demand fluctuations and supplier performance to GF Sourcing teams.
• Ensures supply for all assigned materials, initiate escalations (if needed).
• Collaborates with GF Sourcing and Inventory teams and ensures planning alignment.
• Acts as an interface between suppliers and internal partners.
Qualifications we seek in you
Minimum qualifications
• Academic qualification : Degree in Science/Commerce/Engineering.
• Must have sound knowledge of English, Good written communication skills.
• Basic understanding of planning-procurement/purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials.
• Should have practical knowledge of Oracle ERP /SAP modules (Production planning or Material Management module as end user).
• Should have basic knowledge of MS-Office.
• Should have proven experience
Preferred qualifications
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
• Must be able to work on a flexible schedule (including weekend shift)

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