Chat Process Mail Process WFH
4 weeks ago
- Respond to customerinquiries through chat and email in a timely and professionalmanner.
- Provide accurate information andsupport to customers regarding products orservices.
- Identify and escalate priority issuesto the appropriate channels forresolution.
- Maintain detailed and accuraterecords of customer interactions andtransactions.
- Adhere to company policies andprocedures while ensuring a high quality ofservice.
- Work collaboratively with team membersto achieve customer support goals.
- Strive tomeet or exceed key performance indicators and service levelagreements.
- Utilize knowledge base andresources to effectively resolve customerinquiries.
- Offer proactive solutions andproduct suggestions to enhance the customerexperience.
- Stay updated on product knowledgeto provide accurate information tocustomers.
- Handle irate or difficult customerswith professionalism and empathy.
- Assist intraining and mentoring new team members asneeded.
- Participate in ongoing learning anddevelopment opportunities to enhanceskills.
- Adapt to changing business needs andembrace new technologies andprocesses.
- High school diplomaor equivalent; associates or bachelors degree is aplus.
- Prior experience in customer service chatsupport or email support roles.
- Excellentwritten communication skills with a strong command of grammar andspelling.
- Ability to multitask and manage timeeffectively in a fastpacedenvironment.
- Proficiency in using email systemschat platforms and relevant softwareapplications.
- Strong problemsolving anddecisionmaking abilities with attention todetail.
- Ability to remain calm and professionalunder pressure or when dealing with difficultsituations.
- Customeroriented mindset with afocus on delivering exceptional service.
- Goodunderstanding of customer satisfaction metrics and performanceevaluation.
- Ability to work independently whilealso being a productive teamplayer.
- Flexibility to work variable shiftsincluding weekends and holidays asneeded.
- Familiarity with CRM systems and helpdesk software is a plus.
- Adaptability to remotework and willingness to adhere to company WFHpolicies.
communication,customerservice,adaptability
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Chat Process Mail Process WFH
2 weeks ago
sany, India Bista Univarsal Limited Full timeOverview: The ChatProcess & Mail Process WFH position plays a crucial role inproviding efficient and effective customer support through chat andemail communications. The individual in this role will beresponsible for addressing customer inquiries resolving issues anddelivering exceptional service to ensure customer satisfaction...
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Chat process executive
7 days ago
sany, India Workis Solution Full timeOverview: The ChatProcess Executive plays a crucial role in providing efficient andeffective customer support through online chat platforms. They areresponsible for addressing customer queries resolving issues andensuring a positive customer experience. This role is essential inmaintaining customer satisfaction andloyalty.KeyResponsibilities: Responding...
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Chat process executive
1 day ago
Sany, India Workis Solution Full timeOverview:The ChatProcess Executive plays a crucial role in providing efficient andeffective customer support through online chat platforms. They areresponsible for addressing customer queries resolving issues andensuring a positive customer experience. This role is essential inmaintaining customer satisfaction andloyalty.KeyResponsibilities:Responding...
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Remote Online Chat Specialist
4 weeks ago
Sany, India Elite Metro Corp Full timeOverview:The RemoteOnline Chat Specialist plays a crucial role in providing excellentcustomer service and support through online chat platforms. Theyare responsible for addressing customer inquiries in a timely andprofessional manner resolving issues and ensuring customersatisfaction. This role is essential in maintaining positivecustomer relationships and...
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Web Developer WFH
1 month ago
Sany, India Bista Univarsal Limited Full timeOverview:The role of aWeb Developer WFH is crucial in contributing to the development andmaintenance of web applications and ensuring their functionality.This position plays a key role in creating visually appealing anduserfriendly websites ensuring optimal performance and seamlessuser experience.KeyResponsibilities:Developing anddesigning new web...
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Invoice Processing
7 days ago
Sany, India Randstad India Full timeAccounts Payable Clerks are responsible for receivingprocessing and verifyinginvoices related to accounts payables. They alsotrack purchase orders and ..
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Process Engineer
4 weeks ago
Sany, India HTD Resources Full timeExperience in Cracker Plants & ProcessEngineering: Cracker PlantExpertise: Proficient in varioustypes of cracker plants including ethylene oilfin/steam hydro andgas crackers. Indepth understanding of crackerplant operations processes and equipment. Ethylene Cracker: Extensive experience in ethylene crackeroperations optimization and...
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Process Engineer
2 weeks ago
sany, India HTD Resources Full timeExperience in Cracker Plants & ProcessEngineering: Cracker PlantExpertise : Proficient in varioustypes of cracker plants including ethylene oilfin/steam hydro andgas crackers. Indepth understanding of crackerplant operations processes and equipment. Ethylene Cracker : Extensive experience in ethylene crackeroperations optimization and...
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Process Design Engineer
6 days ago
Sany, India Randstad India Full timeProcess Design Engineer Software skills : CAD (Catia/NX) Machining process knowledge Knowledge on Aerospacestandards EngineeringChange Management Machining Engineering Drawings Catia 3D modeling and drafting Control Plan Indentifcation of specialcharacteristics PFMEA MSoffice Knowledge onspecial processes Knowledge on GD & T Control of...
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Process Design Engineer
4 days ago
sany, India Randstad India Full timeProcess Design Engineer Software skills : CAD (Catia/NX) Machining process knowledge Knowledge on Aerospacestandards EngineeringChange Management Machining Engineering Drawings Catia 3D modeling and drafting Control Plan Indentifcation of specialcharacteristics PFMEA MSoffice Knowledge onspecial processes Knowledge on GD & T Control of...
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Technologist Process Engineer
1 month ago
Sany, India HTD Resources Full timeRole: TechnologistSustainability JobDescription: Assist thesustainability lead to assess various plastic recyclingtechnologies Identify understand and evaluate plastic recyclingtechnologies. To Identify opportunities invarious biopolymer product/technology and biocomposites. Assessment of various technologyfor sorting / segregation and cleaning of waste...
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Technologist Process Engineer
1 week ago
sany, India HTD Resources Full timeRole: TechnologistSustainability JobDescription: Assist thesustainability lead to assess various plastic recyclingtechnologies Identify understand and evaluate plastic recyclingtechnologies. To Identify opportunities invarious biopolymer product/technology and biocomposites. Assessment of various technologyfor sorting / segregation and cleaning of...
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International Voice Process
2 weeks ago
Sany, India Randstad India Full timeBachelors Degree or equivalentdegree 1 3 yearsExperience ( Insurance process ) Summarizes documents and enters into claimsystem notes Documents a claim file withnotes evaluations and decisionmaking processContacts thirdparty carrier to review liability andsubrogation response and obtains information regarding decision toreduce amount paid Negotiates...
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Celonis Process MiningBRF
4 weeks ago
Sany, India Coders Brain Technology Pvt. Ltd. Full timeDear CandidateAbout us Coders Brain is a global leader in its servicesdigital and business solutions that partners with its clients tosimplify strengthen and transform their businesses. We ensure thehighest levels of certainty and satisfaction through a deepsetcommitment to our clients comprehensive industry expertise and aglobal network of innovation and...
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Sr Manager- Process Mechanical
7 days ago
Sany, India Randstad India Full timeTo provide Subject Matter Expertise onProcess Mechanical Process Cooling Water Compressed Air Vacuumetc.. Responsibilities 1.Engineering and design of process mechanical systems in advancedmanufacturing facilities. Development of supply and distributionsystems for process chemicals ultrapure water processes wastewaterprocess cold water vacuum or...
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Sr Manager- Process Mechanical
2 days ago
sany, India Randstad India Full timeTo provide Subject Matter Expertise onProcess Mechanical Process Cooling Water Compressed Air Vacuumetc.. Responsibilities 1.Engineering and design of process mechanical systems in advancedmanufacturing facilities. Development of supply and distributionsystems for process chemicals ultrapure water processes wastewaterprocess cold water vacuum or...
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Senior Process Engineer
3 weeks ago
Sany, India Randstad India Full timePossess aminimum of 7 years of experience in Oil & Gas/PetrochemicalDesign Engineering. Demonstrated work experience in handlingindividual projects particularly in Oil & Gas skid packageswith a focus on processrelated tasks. Engage in basic anddetailed Design Engineering activities for assigned projects inPetrochemical Plants Oil & Gas Plants Offshore...
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Assistant Manager
7 days ago
Sany, India Randstad India Full timeMBBS Degree from a recognizedUniversity/ Institute; Or medicalgraduate from a recognized University/Institute with MBA/ PGDHM/ Masters Degree inHospital Administration/ Public Health from areputed and recognized university orinstitution. 3 yearsexperience in claim processing claimsmanagement in healthcare medical or healthinsurance services. Or 5...
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International Voice Process
1 month ago
Sany, India RND Softech Full timeCareerOpportunities @ RND Soft RND Softech Private Limited is a leading businessprocess outsourcing organization that envisioned and pioneered theadoption of the flexible global business practices that todayenable companiesto operate more efficiently and produce more value. We commenced operations in 1999 andnow with a presence in 3 countries across 3...
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Sr Manager-Process
1 month ago
Sany, India Randstad India Full timeResponsible for Entire Operationfrom LS Pile preparation to Cement storage at Cementsilo. Monitor daily production And Powerreports & take corrective/proactive measuresResponsible for RCA FFA and implementation preventiveaction. Reporting of any kind of Unsafe Act /Condition and take necessary actions for elimination ofHazards. Identify the Risk and take...