tele sales

Found in: Talent IN C2 - 2 weeks ago


Banga Rural, India Homes247.in Full time
Overview:The role of aTele Sales Representative is crucial to our organization as theyare responsible for contacting potential customers by telephone toconvert leads into sales. They play a key role in driving revenueand contributing to the companys success. This position requires adynamic individual with excellent communication and persuasionskills.KeyResponsibilities:
  • Make outbound callsto potential customers to promote our products orservices
  • Utilize scripts to engage withindividuals and generate interest
  • Understandcustomer needs and offer solutions andsupport
  • Manage and update customer databaseswith the status of each contact
  • Keep abreast ofproduct knowledge and industrydevelopments
  • Meet daily and monthly call quotasto achieve sales targets
  • Handle customerqueries issues and complaintsprofessionally
  • Collaborate with the sales teamto ensure customer satisfaction
  • Followcommunication guidelines and bestpractices
  • Utilize CRM systems to track andrecord interactions
  • Provide feedback and inputto improve sales and customerexperience
  • Maintain a positive and professionalattitude towards customers
  • Adhere to allcompany policies and procedures
  • Participate insales training and developmentprograms
  • Contribute to a positive teamenvironment
RequiredQualifications:
  • Proven experience intelesales or a similar sales/customer servicerole
  • Excellent verbal and written communicationskills
  • Strong interpersonal and negotiationabilities
  • Ability to handle rejection andremain resilient
  • Good understanding of salestechniques and methods
  • Familiarity with CRMsystems and practices
  • Ability to work well in afastpaced targetdriven environment
  • High schooldiploma or equivalent; degree in Business or related field is aplus
  • Proficient in MS Office especiallyExcel
  • Selfmotivated and resultsoriented with apositive mindset
  • Ability to multitaskprioritize and manage timeeffectively
  • Problemsolving skills and theability to think on your feet
  • Adaptability andwillingness to learn and improve
  • Understandingof customer service principles andpractices

communication,negotiation,customerservice,customer,sales,communication skills,contribute,customerexperience



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