Assistant Manager

4 weeks ago

Mumbai, India QI Spine Full time

About us:

QI Spine founded in 2011 is the leading back and neck pain specialist in India with more than a decade of successful operations in Mumbai, Pune, Hyderabad, Pune and Bengaluru.

Our multimodal treatment methods and multidisciplinary team have prevented more than 12,000 surgeries.

We specialize in the non-surgical treatment of back and neck problems using state-of-the-art technology and the expertise of over 300 doctors, including an expert panel of renowned Spine Surgeons, Neurologists, Rheumatologists, Rehab specialists, and Psychologists.

Company mission:

With 11 years of successful operations across 22+ locations and 7 major cities we are committed to restoring spine health and finding solutions to the worlds back and neck problems.

Responsibilities:

1. Pre-Onboarding & On-Boarding of a new joiner:

- Develop and execute efficient pre-onboarding and onboarding processes to welcome new employees seamlessly into the organization.

- Coordinate with various departments to ensure a smooth onboarding experience, including providing necessary resources, equipment, and access.

- Ensuring that all necessary onboarding documents are in place, all relevant details of the new joiner is maintained properly, co-ordinating with the relevant bank authorities for account opening, necessary & relevant details are provided to the new joiner etc

- Providing current and prospective employees with information about policies, job duties, working conditions, compensation, and opportunities for promotion and employee benefits

2. Administration of HR Policies & Procedures within the Organisation:

- Develop, review, and update HR policies and procedures in alignment with the company's values, industry best practices, compliance with relevant laws and working with the senior leadership teams to ensure its alignment with business need

- Implement and communicate policies and procedures to employees, ensuring awareness and adherence

- Timely issuance of accurate appointment letters, offer letters, confirmation letters, relieving letters, timely closure of any queries with regards to leaves, Insurance, compensation, HR policies, etc.

3. HR Data Management & Analytics:

- Manage and maintain HR databases, personnel files, and HR systems to ensure accurate and up-to-date employee information.

- Utilize HR data for reporting and analytics to provide insights into workforce trends, performance, and employee engagement.

4. Employee Engagement & Communication:

- Managing Employee relations within the company by understanding the pulse of the team, conducting engagement activities, and concentrating on the overall well-being

- Establish & maintain effective channels of communication to keep employees informed about company updates, events, and initiatives

5. Payroll & Compliances:

- Oversee end-to-end payroll processing, ensuring accuracy and timeliness, in collaboration with Finance and external vendors if applicable.

- Stay updated with relevant labour laws, regulations, and compliances, and ensure the company's adherence to them.

6. Exits Management:

- Manage the employee offboarding process, including conducting exit interviews, completion of F&F settlements timely, facilitating knowledge transfer, and ensuring smooth handovers.

- Analyse exit data to identify trends and areas of improvement to enhance employee retention.

7. HR Process Improvement:

- Work with HRMS vendor and other relevant stakeholders to configure and streamline the processes and modules in the system

- Continuously evaluate HR processes for efficiency and effectiveness, identifying areas for improvement and implementing necessary changes.

- Automate and streamline HR operations where possible to increase productivity.

8. Employee Relations:

- Handle employee queries, concerns, and grievances, working towards effective resolutions in collaboration with the HR team and management.

9. Compliance and Legal Requirements:

- Ensure HR practices and procedures are compliant with local labour laws and regulations.

- Administer compensation, benefits and performance management systems, and safety and recreation programs

- Stay updated with changes in labour laws and proactively adapt HR practices accordingly.

Qualifications and Experience:

- Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus.

- Proven experience of 3+ years in HR operations management, preferably in a start-up or fast-paced environment.

- Strong knowledge of HR policies, procedures, and employment laws.

- Proficient in HR data management and analytics.

- Experience in setting up HRMS and managing end-to-end payroll processes and compliance requirements.

- Excellent communication, interpersonal, and organization skills.

- Strong problem-solving abilities with a proactive approach to process improvement.

- Ability to work independently and take ownership of HR initiatives.


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