Stut iIVR Developer

3 weeks ago


Chennai, India Coders Brain Technology Pvt. Ltd. Full time

About usCoders Brain is a global leader in its servicesdigital and business solutions that partners with its clients tosimplify strengthen and transform their businesses. We ensure thehighest levels of certainty and satisfaction through a deepsetcommitment to our clients comprehensive industry expertise and aglobal network of innovation and delivery centers. We achieved oursuccess because of how successfully we integrate ourclients. QuickImplementation We offer quick implementation for thenew onboarding client.Experienced Team We ve built an eliteand diverse team that brings its unique blend of talent expertiseand experience to make you more successful ensuring our servicesare uniquely customized to your specificneeds. One StopSolution Coders Brain provides endtoend solutionsfor the businesses at an affordable price with uninterrupted andeffortless services. Ease ofUse All of our products are user friendly andscalable across multiple platforms. Our dedicated team at CodersBrain implements keeping the interest of enterprise and users inmind. Secure We understand and treat yoursecurity with utmost importance. Hence we blend security andscalability in our implementation considering long term impact onbusiness benefit.JobDescription:Position:IVRDeveloperExperience:8yearsLocation:ChennaiSkills:Development experience with Contact CentreApplications.GenesysComposer Development (ORS andIVR)ECMA3 andECMA4 (i.e. JavaScripting)GVP8.1 or 8.5ExperienceGenesysWorkspace 8.5 or 8.1customizationGenesysInteractiveInsightsGenesysOutboundAtlassianSuiteExperiencewith Genesys Customer Interaction Management (CIM)platformExperiencein Genesys Workspace DesktopEdition.Experiencewith Genesys Multimedia components: Web API server Interactionserver UCS Chat serveretc.Experience withGenesys Multimedia Chat EMail with endtoend call flow anddeploymentKnowledgeof Business Process/Interaction workflow & Genesys routingstrategies forMultimediaKnowledgeof Content Analysis Screening Knowledge Management with GenesysClassificationServerKnowledge ofWeb API server andAPIsKnowledge ofWeb Media/Open Media platformSDK.

genesys,multimedia,ivr