Technical Support Engineer 1- Routing
2 months ago
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
ob Description:
Position: Technical Support Engineer – Routing and switching
Role: Individual Contributor Role
Location: Bangalore
Summary:
This position is for the L1 TAC (Technical Assistance Centre) of Juniper’s M/T/Mx/PTX/ACX series products support.
Key Responsibilities:
- Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience.
- Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business.
- Take ownership for problem resolution, problem reproduction and escalation.
- Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement.
- Be a fast learner and keep pace with newer technologies
Mandatory Skills:
- Support for Juniper’s M/T/Mx/PTX/ACX series products.
- Excellent verbal and written communication, presentation, and customer handling skills.
- Ability to logically troubleshoot complex and high impact problems.
- Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers
- In-depth knowledge of the following:
IP Packet flow, OSI layers Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS , RIP) Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP)- Understanding/Exposure/Expertise in one or more areas:
MPLS, VPLS, L2 and L3 VPN MPLS Traffic Engineering, LDP, RSVP Multicast technologies NG-MVPN, PIM Perl/Unix/Expect scriptingRequirements :
Requires B.E. in Electronics Engineering or Computer Science with 1- 3 years of experience supporting/Designing/implementing IP networks.
Candidates who have extensively worked on Troubleshooting, implementation and support of IP networks.
Platform Knowledge:
Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators (Ixia, Agilent)/ traffic simulators, protocol analysers, testers etc (not all are required but some of these are good to have).
Preferred Certifications : - CCNA/CCNP/CCIE, JNCIA, JNCIS-M, JNCIP-M, JNCIE-M, CCIE-SP
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
ABOUT JUNIPER NETWORKS
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
-
Technical Support Engineer
5 days ago
Bengaluru, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer
5 days ago
Bengaluru, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer
2 weeks ago
Bengaluru, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
-
Technical Support Engineer 2- Routing
2 months ago
Bengaluru, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Technical Support Engineer
5 days ago
Bengaluru, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Senior Technical Support Consultant
2 days ago
Bengaluru, India Version 1 Full timeVersion 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of...
-
Sr. Technical Support Engineer
1 week ago
Bengaluru, India CommScope Full timeJob Description – Senior Technical Support Engineer CommScope’s Venue and Campus segment incorporates Ruckus Network’s, which focuses on enabling wireless and wired connectivity across complex and varied networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of verticals including -...
-
Engineer – Routing/Security TAC
2 months ago
Bengaluru, India Versa Networks Full timeEngineer – Routing/Security TAC LOCATION: BANGALORE, CHENNAI About Us Versa Networks, Inc. is a leader in next-generation Software Defined solutions and architectures, with large global deployments in the space of SDWAN and SASE (Secure Access Service Edge). Versa provides an endto-end solution that both simplifies and secures the WAN/branch office...
-
Engineer – Routing/Security TAC
2 months ago
Bengaluru, India Versa Networks Full timeEngineer – Routing/Security TAC LOCATION: BANGALORE, CHENNAI About Us Versa Networks, Inc. is a leader in next-generation Software Defined solutions and architectures, with large global deployments in the space of SDWAN and SASE (Secure Access Service Edge). Versa provides an endto-end solution that both simplifies and secures the WAN/branch office...
-
Engineer – Routing/Security TAC
2 months ago
Bengaluru, India Versa Networks Full timeEngineer – Routing/Security TAC LOCATION: BANGALORE, CHENNAI About Us Versa Networks, Inc. is a leader in next-generation Software Defined solutions and architectures, with large global deployments in the space of SDWAN and SASE (Secure Access Service Edge). Versa provides an endto-end solution that both simplifies and secures the WAN/branch office...
-
Technical Support Engineer
1 week ago
Bengaluru, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
-
Technical Support Engineer
3 days ago
Bengaluru, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
-
Technical Support Engineer
1 week ago
Bengaluru, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical support Engineer to contribute to the success of...
-
Oracle Cloud Senior Technical Support Consultant
2 weeks ago
Bengaluru, India Version 1 Full timeVersion 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of...
-
Oracle Cloud Senior Technical Support Consultant
4 weeks ago
Bengaluru, India Version 1 Full timeJob DescriptionVersion 1 seeks an Oracle Senior Technical Consultant, with proven experience in Oracle ERP & HCM Cloud technology. The successful candidate will join our UK based Oracle Cloud Technical Support team, forming part of Version 1’s ERP Practice. Candidate should be customer focused and process driven with great documentation...
-
Oracle Cloud Senior Technical Support Consultant
3 weeks ago
Bengaluru, India Version 1 Full timeJob DescriptionVersion 1 seeks an Oracle Senior Technical Consultant, with proven experience in Oracle ERP & HCM Cloud technology. The successful candidate will join our UK based Oracle Cloud Technical Support team, forming part of Version 1’s ERP Practice. Candidate should be customer focused and process driven with great documentation...
-
Oracle Cloud Senior Technical Support Consultant
3 weeks ago
Bengaluru, India Version 1 Full timeVersion 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia.We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of...
-
Oracle Cloud Senior Technical Support Consultant
4 weeks ago
Bengaluru, India Version 1 Full timeJob Description Version 1 seeks an Oracle Senior Technical Consultant, with proven experience in Oracle ERP & HCM Cloud technology. The successful candidate will join our UK based Oracle Cloud Technical Support team, forming part of Version 1’s ERP Practice. Candidate should be customer focused and process driven with great documentation skills. ...
-
Oracle Cloud Senior Technical Support Consultant
3 weeks ago
Bengaluru, India Version 1 Full timeVersion 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia.We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of...
-
Oracle Cloud Senior Technical Support Consultant
3 weeks ago
Bengaluru, India Version 1 Full timeVersion 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia.We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of...