MS Dynamics CRM

4 weeks ago

Hyderabad, India Narvee Technologies Pvt Ltd Full time

Roles & Responsibilities

  • Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
  • Architecting the CRM system, related customizations and reports to model the businesss organizational process
  • Advising business users on best practices for CRM, development or integration processes
  • Balance business users requests and requirements with technical constraints
  • Writing technical specifications for planned work
  • Mocking up specifications for our overseas Live Services team, and facilitating the completion, testing and deployment of development projects
  • Installing and maintaining versions of 3rd party products such as Click Dimensions, Linked In and Inside View
  • Building and configuring CRM forms, views, dashboards and workflows
  • Developing SSRS reports using Microsoft SQL and FetchXML
  • Working closely with BI project teams or other resources for completion of projects related to the CRM system
  • Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
  • Maintain code repository, VSTS backlog and source control
  • Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system
  • Regularly communicating with the Business Systems Manager and business users on the status of issues and projects
  • Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap
  • Estimating the completion of tasks and managing resource time
  • Ensuring consistent release management, change management and project approval processes
  • Support of the application including fixing application issues

Qualifications

  • Strong written communications especially related to articulating technical specifications
  • 2 years experience with Microsoft Dynamics 2016/365 CRM
  • Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
  • Experience with CRM API, REST/ODATA and SOAP endpoints
  • Strong understanding of and ability to configure security groups, roles and teams
  • Comfortable using Visual Studio, TFS/VSTS, source control, CRM SDK

Desired Skills

  • Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
  • Familiarity with Data Export Service and Azure SQL
  • SSIS or other ETL technologies
  • Experience working with consulting services industry or salesforce automation/project service automation solutions
  • Microsoft Certification
  • Project Management

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