Customer Care Executive

5 months ago


Gurugram, India Realty Smartz Pvt Ltd Full time

Company Overview


Realty Smartz is the fastest-growing online real estate platform dedicated to providing innovative solutions for customers, partners, property seekers, and investors in the dynamic real estate industry. With a leadership team well-versed in the real estate landscape, we focus on delivering value-driven services with the motto 'Committed To Deliver Excellence'. Realty Smartz Pvt Ltd has 51-200 employees and is based in Gurugram, Haryana, specializing in Real Estate.


Job Overview


Customer Care Executive at Realty Smartz Pvt Ltd, offering path-breaking innovations in the real estate industry. Full-Time role based in Gurgaon for Fresher with less than 1 year of experience.


Qualifications and Skills


  • Excellent communication skills
  • Empathy
  • Problem-solving
  • Patience
  • Active listening
  • Conflict resolution
  • Time management
  • Adaptability


Roles and Responsibilities


  • Respond to customer inquiries via phone, email, and online chat
  • Resolve customer complaints and ensure customer satisfaction
  • Provide information about products and services
  • Manage customer accounts and maintain records
  • Collaborate with internal teams to address customer needs







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