Support Engineer

2 months ago

Noida, India BrandMuscle Full time

Brandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local market conditions with brand-compliant, customized marketing across all media and formats. Headquartered in Chicago with offices in Cleveland, Austin, New Jersey, Kansas City and the development center in Bangalore, India and with a new office in Noida.

Brandmuscle employs more than 1000 talented professionals and serves more than 300 of the world’s leading brands. People who work for Brandmuscle are can-do self-starters who love to be challenged and deliver solutions that exceed our clients’ expectations. Brandmuscle offers a competitive salary, along with personal development opportunities and excellent benefits. Brandmuscle is an equal opportunity employer.

Designation: - Support Engineer II / Senior Support Engineer

Location: - Bangalore / Noida

Requirements:-

Senior Support Engineer:

Experience: 4+ years Technical Skills: BrandBuilder: C#, .Net, SQL development, SSIS, SSRS (Optional)LocationBuilder: C#, .Net, SQL development, HTML, CSS, Javascript, PowerShell Tools: GIT, JIRA Knowledge on IIS (Hosting and troubleshooting websites in IIS) and Azure skills. Good Analytical and Logical thinking skills Efficient handling of critical tasks and decision-making skills Innovation and Automation driven Flexibility to work in US Shift Notice Period: 45 days

Support Engineer II:

Experience: 2+ years Technical Skills: BrandBuilder: C#, .Net, SQL development, SSIS & SSRS (Optional) LocationBuilder: C#, .Net, SQL development, HTML, CSS, Javascript, PowerShell Tools: GIT, JIRA Good Analytical and Logical thinking skills Efficient handling of critical tasks and decision-making skills Innovation and Automation driven Flexibility to work in US Shift Notice Period: 30 days Handle client custom projects and support existing applications Client custom projects include Configuration of new clients using C# based applicationData Feed setupsSSIS Package buildsC# Coop adapters and API builds Report generation Support includes Configuration changes on client sites using C# based applicationBackend data modificationsAnalysis of SSIS packages Analysis of C# code based web applicationIntegration impact analysisSetup of data feed monitoring and automations Common tasks includes Content updatesHTML/CSS updatesTroubleshooting database and cache errors. Advanced tasks includes Creation of SSIS packagesCreation of PowerShell scriptsWriting C# scripts

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