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Solutions ServiceNow Engineer

3 months ago

Sany, India Wise Skulls llc Full time
Title: Solutions ServiceNowEngineer Location: 100% Remote(Anywhere in the USA) Duration: 612Months Implementation Partner: SierraSolutions Group End Client: To bedisclosed JD: PositionDescription: We are seeking a highly skilled andinnovative Solution Engineer (ServiceNow) to join our dynamic team.The ideal candidate will be responsible for reviewing developingand implementing solutions that meet business demands with a focuson optimizing and enhancing our IT environment. This role involvesworking with diverse technologies including ServiceNow onpremiseinfrastructure (storage hosting network security) and variousautomation tools. Education and Experience:
  • 10 years of experience and a bachelors degreein computer science Information Technology or relatedfield.
  • Minimum of 5 years experience in ITarchitecture development Enterprise Architecture or similar rolepreferred.
  • Experience managing crossfunctionalteams and collaborating with internal and external stakeholders(e.g. architects operations personnel) to gather servicerequirements in support of design and delivery of servicecapabilities.
  • Contributes to deliverables andperformance metrics where applicable.
  • Performswork that requires practical experience and training while undersupervision.
  • Working Experience working withVMware VRO VRA
  • Working Experience with Git anddevelopment tools
  • Understanding of ServiceNowPlatform
  • Working Experience with identitysolutions (Active Directory Okta SailPoint)
Responsibilities: This position shall perform thefollowing (to include but not limited to) activities:
  • Extensive experience with Okta includesinstallation configuration and migrations.
  • Evaluate and analyze business requirements to developtechnical solutions using advanced technologies.
  • Design and implement solutions on platforms such asServiceNow as well as manage onpremise infrastructure includingstorage hosting network and security systems.
  • Develop automation strategies to streamline operationsand improve system efficiencies.
  • Lead andcontribute to DevSecOps initiatives to ensure seamless integrationof development security and operations.
  • Propose and engineer modifications and upgrades toexisting systems to enhance performance and scalability.
  • Collaborate with crossfunctional teams to ensuresolutions are integrated smoothly and align with businessobjectives.
  • Create and present Rough Order ofMagnitude (ROM) estimates for new projects andtechnologies.
  • Design and develop proofs ofconcept pilots and prototypes to test new ideas and technologiesbefore fullscale implementation.
  • Conductcontinuous research to stay updated on industry trends and emergingtechnologies.
  • Document and maintain systemconfigurations processes and standard operatingprocedures.
  • Provide handson implementation ofsolutions and technical guidance to team members andstakeholders.
RequiredSkills:
  • Public Trust Clearance
  • ITILv4Foundation Training and ITILv4 Foundation Certification may beobtained within 120 days after hire.
  • Provenexperience as a Solution Engineer or similar role with a strongbackground in ServiceNow and on premise infrastructure.
  • A minimum of 3 years of experience working with Agile andDevOps projects
  • Experience implementingtechnical and process changes in a highly complex infrastructureenvironment
  • Expertise in network architecturedata storage systems security protocols and DevSecOpspractices.
  • Contributions to deliverables andperformance metrics where applicable.
  • Work isperformed remotely under limited supervision and may superviseothers.
  • Strong experience with infrastructureas code using tools like Terraform.
  • Proficiency in scripting and programming languages suchas JavaScript Python and PowerShell.
  • Experience with Linux and Windows systems
  • Excellent problemsolving skills and the ability to thinkanalytically.
  • Strong communication andcollaboration skills with a proven track record of leadingprojects.
Contract DesiredQualifications:
  • Broadunderstanding of IT technical concepts systems andprocesses.
  • Proven ability to workindependently and on own initiative.
  • Excellentoral and written communication skills are crucial as well as theability to think clearly & analyze quantitatively.
  • Detail oriented and ability to meet and exceed qualitystandards.
  • Excellent organizational andinterpersonal skills with an ability to determine an appropriatelevel of detail given project milestones.
  • Excellent planning organizational communication and timemanagement skills.