Technical Support Engineer
3 weeks ago
1. Assist Customers in setting up Accounts, User Logins, User Access Rights & Company Onboarding2. Acknowledge/Respond to support tickets raised by Clients or Internal Stakeholders, as per SLA 3. Analyse tickets and take up L1 Support (in the form of code fixes, config changes) for tickets of lower severity4. Perform and record Root Cause Analysis on the ticket for Issues/Bugs 5. Follow up with internal teams (Engg, QA, Platform) for resolution of tickets related to Changes, Features6. Create knowledge base articles, troubleshooting manuals, FAQs, videosGood in communication skillsBug Fixing Knowledge in Java, Angular Immediate Joiner Root cause analysis Analyse the ticket and take up L1 support
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Technical Support Engineer
1 month ago
Chennai, India HappyFox Full timeWe are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities:Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...
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Technical Support Engineer
1 month ago
Chennai, India Viavi Solutions Inc. Full timeSummary:Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix...
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Technical Support Engineer
1 month ago
Chennai, India HappyFox Full timeWe are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...
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Technical Support Engineer
2 months ago
chennai, India HappyFox Full timeWe are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues...
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Technical Support Engineer
7 days ago
Chennai, India CommScope Full timeIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.CommScope is looking to add a Technical Support Engineer to join our team.The Team:Ruckus Networks Customer Support and Services (CSS) is a globally distributed team functioning with a unified operations model. We are excited to be modernizing our business...
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Technical Support Engineer
2 months ago
Chennai, India Viavi Solutions Inc. Full timeSummary: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix...
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Technical Support Engineer
2 months ago
chennai, India Viavi Solutions Inc. Full timeSummary: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or...
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Technical Support Engineer
1 month ago
Chennai, India Sisco Jobs Full timeJob Title: Technical Support EngineerLocation: Chennai, IndiaJob Type: Full-TimeIndustry: Technology / Customer Support
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Technical Support Engineer
4 days ago
Chennai, India Broadcom Inc. Full timePlease Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: As a Technical Support Engineer in VMWare by Broadcom SD-WAN, you will take your vast...
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Technical Support Engineer
5 days ago
chennai, India Broadcom Inc. Full timePlease Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: As a Technical Support Engineer in VMWare by Broadcom SD-WAN, you will take your...
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Technical Support Engineer
7 hours ago
Chennai, India Electrobrain modern technologies pvt ltd Full timeApply for Technical Support Engineer, Electrobrain Modern Technologies Pvt Ltd in Chennai ,Delhi ,Gurgaon ,Kolkata ,Mumbai for 3 - 8 Year of Experience on TimesJobs.com.
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Technical Support Engineer
7 days ago
chennai, India CommScope Full timeIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. CommScope is looking to add a Technical Support Engineer to join our team. The Team: Ruckus Networks Customer Support and Services (CSS) is a globally distributed team functioning with a unified operations model. We are excited to be...
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Technical Support Engineer
4 days ago
Chennai, India TivonaGlobal Technologies Full timeWe are looking for a Technical Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolve our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in...
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Technical Support Engineer
4 days ago
chennai, India TivonaGlobal Technologies Full timeWe are looking for a Technical Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolve our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in...
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Technical Support Engineer
4 days ago
Chennai, India TivonaGlobal Technologies Full timeWe are looking for a Technical Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolve our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in...
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Technical Support Engineer
1 month ago
chennai, India Sisco Jobs Full timeJob Title: Technical Support Engineer Location: Chennai, India Job Type: Full-Time Industry: Technology / Customer Support
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Technical Support Engineer
1 month ago
Chennai, India Corporate Resources Full timeJob DescriptionProvide technical support engineer to Customers via Ticketing portal or e-mail.Applies technical knowledge to analyse, troubleshoot and resolve any hardware and software issues.Effectively communicate the procedural and technical issues according to department procedures and answer technical questions or escalate problemsIndustryIT-Software /...
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Technical Support Engineer
1 week ago
Chennai, India Movate Full timeWe are looking for Technical Support Engineer with basic knowledge in Networking. Job Location: Chennai Excellent communication is required. Immediate joiners preferred. Shift : US Shift timings (Complete Night Shift) Notice Period : Immediate only Responsibilities . Handling Customer Enquiries. International Calls. Dealing with Clients Coordinating with...
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Engineer - Technical Support Center
2 days ago
Chennai, India timesjobs Full time### Engineer - Technical Support Center- **Date:** 29 Apr 2024- **Location:** Chennai, India- **Company:** Tata Communications#### Broad outline of the RoleThe role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.####...
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Technical Support Engineer
3 weeks ago
chennai, India Movate Full timeWe are looking for Technical Support Engineer with basic knowledge in Networking.Job Location: ChennaiExcellent communication is required.Immediate joiners preferred.Shift : US Shift timings (Complete Night Shift)Notice Period : Immediate onlyResponsibilities .Handling Customer Enquiries.International Calls.Dealing with ClientsCoordinating with the...