Associate Credit Operations Manager

1 month ago


Visakhapatnam, India IDFC FIRST Bank Full time

Role/ Job Title:  Associate Credit Operation Manager

Function/ Department:  Retail Assets

Job Purpose:

An Associate Operations Manager will be mapped to one Product / POD & will look after the end to end login & disbursal activities of their respective POD. In addition to this, the candidate will have to interact with respective vendor stakeholders for effective resource planning.

Roles & Responsibilities:

Handling original property papers for loan applications Performing on-ground disbursal activities like cheque management, documents for legal vetting etc. Work with sales teams and credit teams to resolve queries related to the documents in a timely manner Liaise with legal and technical vendors for verifications of documents Managing a team of local operations officers responsible for performing post disbursal checks and collection and scanning of physical documents Ensuring adherence to set SLA and TAT targets for E2E loan disbursal Maintaining POD cadence for their respective product. Candidate will have to train Hub executives & ensure the TAT & FTR% targets are met & high quality is maintained. Efficient coordination with multiple stakeholders for resolving any issues for the POD members.

Education Qualification: 

Graduation: Any Graduation.

Post-graduation: Any Post-graduation

Experience:  Minimum of 0-2 years of experience in collections.



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