Receptionist

Found in: Talent IN C2 - 2 weeks ago


South Delhi, India CB Physiotherapy Full time

JOB DESCRIPTION: Receptionist/Operations

TYPE: FULL TIME

CLINIC NAME: CB Physiotherapy Greater Kailash

LOCATION: LG Floor, S-210, 80 Feet Rd, Block S, Greater Kailash II, Greater Kailash, New Delhi, Delhi 110048


ROLE SUMMARY:

We are looking to hire a receptionist at our Physiotherapy Clinic with excellent organizational and administrative skills.


ROLES and RESPONSIBILITIES:

  • Provides administrative support to the rehab team, including but not limited to: registering patients, answering phone calls, follow-up on leads/enquiries, booking appointments, following up on email inquires, management of incoming referrals, mail and faxes, and other administrative duties
  • Ensures a good flow in the clinic by managing patient's appointments and wait time
  • Answering patient inquiries, phone calls, emails and providing assistance in order to ensure a positive clinic experience on every visit
  • Reviews and updates patients demographics and obtains necessary information as required
  • Processes payments on point of sale machine, G-pay, Paytm, etc, and managing accounts.


REQUIREMENTS:

  • Previous experience in a medical office-physiotherapy clinic is an asset.
  • Administrative or customer service experience, including in a medical field is considered an asset.
  • Experience with any practice management solution is an asset.
  • Computer proficiency including Microsoft Office and email required experience with electronic charting systems and/or fax.
  • Effective communication skills both oral and written English.
  • Good organizational skills with a desire and the initiative to develop the full-time position into a leadership role.
  • Ability to ensure professionalism in all communications with existing and potential patients and deliver superior service to patients and colleagues.


QUALIFICATION:

  • Any Graduate with relevant Experience.


SALARY:

  • 15k - 18k with incentives



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