Telecalling Executive

2 months ago

New Delhi, India Healthmug Full time

Founded in 2016, Healthmug is a leading online healthcare platform in India. Our mission: Provide convenient access to medicines and wellness products, transforming health and well-being. Healthmug offerings include: - We offer AYUSH medicines and other wellness products with PAN India delivery, ensuring accessibility of healthcare products across the country. - Expert advice available for patients in various fields like homeopathy, ayurveda, unani and nutrition with Free online consultation. - Fostering collaboration with healthcare professionals providing them with exclusive benefits and resources, and enhancing their ability to deliver quality healthcare with Doctors Connect program. At Healthmug, we are driven by the following core values: - Accessibility: Ensuring convenient access to healthcare products and services for all. - Excellence: Striving for excellence in every aspect of our operations and customer interactions. - Innovation: Embracing innovative solutions to transform healthcare and well-being. - Collaboration: Fostering collaboration among healthcare professionals, patients, and the community. - Trust: Building trust by providing reliable products, services, and information. Join us on our mission to empower individuals on their path to health and wellness.

The Role

Position Overview: Doctor's Connect Executive at Healthmug

The Doctor's Connect Executive will focus on onboarding doctors to the Healthmug platform and managing ongoing relationships with them. This role blends customer engagement, sales, and platform management, requiring strong communication and organizational skills.

Key Responsibilities:

1. Doctor Onboarding:

  - Conduct outbound calls to introduce the Healthmug platform.

  - Explain platform features and assist with the registration process.

  - Address any questions or concerns to ensure successful onboarding.

2. Sales and Relationship Management:

  - Build and maintain positive relationships with doctors.

  - Promote relevant products and services to drive sales.

  - Regularly follow up with onboarded doctors to enhance engagement.

  - Meet sales targets through active pitching.

3. Customer Support:

  - Provide ongoing support and address any technical or service-related queries.

  - Ensure high satisfaction levels among users.

4. Reporting and Feedback:

  - Maintain accurate records of onboarding and sales activities.

  - Provide regular updates to management on performance and feedback.

Ideal Profile

  • You have at least 1 year experience within a Sales Operations / Sales Support role, ideally within the Ecommerce / Marketplaces industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are adaptable and thrive in changing environments
  • You are a strong networker & relationship builder
  • You are a self-starter and demonstrate a high level of resilience

What's on Offer?

  • Flexible working options
  • Attractive Salary & Benefits
  • Opportunity within a company with a solid track record of performance

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