Dy Mgr

Job Description:-

Maintaining healthy relationship with clients

Managing issues or queries raised on the services used by clients.

Attend regular meetings online and visit to their office frequently

Able to cross sell or expand our services at other locations of the client.

Requirement gathering on enhancements or new requirements raised by clients

Writing BRD (Business Requirement Document) on the new requirements

Providing demonstration of ODeX services to the clients.

Questioning changes required by them to understand logic of new changes Keeping self-updated on the services provided by ODeX along with the industry norms and processes.

Testing of new requirements before deployment / conducting user acceptance test.

Managing grievances and internal coordination with ODeX teams.

Education Requirements:-

Graduate

Should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem solving skills. Female preferred