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Oracle Service Functional Analyst

2 months ago


Pune, India Purple Drive Full time

OracleService FunctionalAnalyst

PuneMH

The OracleService Functional Analyst provides enduser supportrelated to Oracle Ebs Service applications. He/She supports Serviceprocesses during implementations projects as well as business asusual activities. He/She analyzes business requirements and systemenhancements prepares functional and technical specificationssolves issues and identifies their root causes to prevent them infuture.

KeyDuties

  • supportService applications enduser
  • analyzeand solve problems related to Oracle Ebs Serviceapplications
  • lead orparticipate in root cause analysis / corrective action for criticalissues andincidents
  • lead thedevelopment and the deployment of Oracle Ebs Service applicationsparticularly in the designing building testing implementation andstabilization.
  • developtest plans to ensure proper system functionality and defects freerelease and meet business requirements. Maintain systems to ensurereliability and performance.
  • deploysystem enhancements service requests (change requests) ensuringsolution is scalable and meets overall business requirements andidentify/document functional gaps maintaining documentation forchanges made tosystem
  • monitorsupport and enhance software integrations in Servicearea
  • collaboratewith the Project Management Office to estimate the deliverytimelines estimate resourcing needs and identify risks & issuesupfront
  • cooperatewith colleagues on other team in order to design harmonizedsolutions
  • conductongoing quality reviews and analysis of data in Service area;identifies data quality issues and escalates for correctiveactions
  • workeffectively with remote team members outsourced resources and usersto completetasks.

SchoolBackground / WorkingSeniority

  • 25 yearsof experience developing with Oracle Ebs Release12.2
  • Bachelorsdegree orequivalent
  • Internationalexperience
  • Experiencein an international System Integrator company is aplus

BasicSkills

  • StrongEnglish language skills
  • PMP orequivalent project management certificationpreferred
  • Analyticaland Problemsolving skills arerequired

Technical/ Functionalskills

  • Deepexperience with Oracle Ebs Release 12.2 specifically in:
    • OracleService
    • OracleServiceContracts
    • OracleMobile FieldService
  • Experiencewith Oracle Order Management is aplus
  • Experiencewith OracleInventory
  • ExperiencewithPL/SQL
  • Experiencecreating Functional Requirement Documentation and TestScript
  • ExcellentCommunication and Teamworkskills
  • ProcessDiscipline and Documentation skillsessential
  • Ready tomove beyond own area ofcomfort
  • Abilityto be adaptable and flexible while responding to deadlines onassignments and workflow fluctuations