Customer Care Assistant

2 weeks ago


New Delhi, India Relaxo Full time

Position Title: CCA

Department:

Retail

Work Location:

Grade:

Asstt. / Sr. Asstt

Travel Required:

Yes

Reporting to:

Administrative:

ROI

Reported by:

N A

Functional:

ROI

Minimum Job Requirements

Educational Qualification:

10th or 12th

Experience:

0-2 Years

Any additional requirement:

Purpose of the Position (Job Summary)

This position is responsible for achieving the sales targets, customer handling and hygienic at store.

Key Roles and Responsibilities

Financial

-To Fulfill the sales target

Customer Oriented

-To attend the customer in the outlet amicably and understand the needs of the customer .

-To attend the customer queries gracefully and solve the customer grievance in coordination with ROI

People Oriented

-To ensure smooth functioning at outlet through proper co-ordination with other staff.

-Team building

Internal Business Process

-To Keep track on stock availability and update the ROI about the stock replenishment.

-Responsible for proper hygienic at Store.

Competencies

Technical/Functional

Behavioral

  1. Selling skill
  2. Customer handling skill
  3. Stock maintaining skill

1.Strong interpersonal skills

2.Coustomer Orientation

Key Responsibility Areas

Quantitative

Qualitative

1. Sales Achievement (Achievement Against Targets.

2. Growth Value (Growth Against Last Year Respective Month )

1. Customer Service

2. Display and hygienic at store

Key Stakeholder Management

Internal

External

  1. Retail Outlet Incharge
  2. Cluster Incharge

1.Customers


  • Care Assistant

    4 weeks ago


    New Delhi, India Mantra Care Full time

    Monitor patients and take vital signs and records this information on a medical chart - Assists patients who need help walking or standing - Communicates patient’s needs to nurses and doctors - Feeds healthy diet to patients - Aids patients in using the required medical devices and equipment for their specific condition - Administer medications - Assist...


  • New Delhi, India hindustan Recruitment Full time

    **NOTE- Having at least one year of experience in the same domain (customer support)** **Salary up to 28k** **walk in interviews only.** - Answering questions about a company’s products or services: Customer care employees should be knowledgeable about the company’s offerings and be able to answer both general and specific customer questions. -...


  • Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...


  • Moti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • New Delhi, India Mantra Care Full time

    Monitor patients and take vital signs and records this information on a medical chart - Assists patients who need help walking or standing - Communicates patient’s needs to nurses and doctors - Feeds healthy diet to patients - Aids patients in using the required medical devices and equipment for their specific condition - Administer medications - Assist...


  • Jasola, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...


  • Jasola, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...


  • Sarita Vihar, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...

  • Fashion Consultant

    1 month ago


    New Delhi, India Mother Care Full time

    Job Requirements Job Title: Fashion ConsultantCompany Name: mother careLocation: Pushp Vihar, DelhiSalary: ₹20,000 - ₹22,000 per monthQualification: Graduate and aboveJob Description:Mother care is seeking Fashion Consultants with 6+ months of experience in Fashion Design to join their team in Pushp Vihar, Delhi. Candidates should note that prior...

  • Fashion Consultant

    4 weeks ago


    New Delhi, India Mother Care Full time

    Job Requirements Job Title: Fashion ConsultantCompany Name: mother careLocation: Pushp Vihar, DelhiSalary: ₹20,000 - ₹22,000 per monthQualification: Graduate and aboveJob Description:Mother care is seeking Fashion Consultants with 6+ months of experience in Fashion Design to join their team in Pushp Vihar, Delhi. Candidates should note that prior...


  • New Delhi, India Aviva Relocations Pvt Ltd Full time

    _We are hiring for customer customer care Executive,_ **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills required. - Fresher can apply. - Only Immediate Joiners...


  • New Delhi, India Aviva Relocations Pvt Ltd Full time

    _We are hiring for customer customer care Executive,_ **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills required. - Fresher can apply. - Only Immediate Joiners...


  • New Delhi, India Aarna care Full time

    As a Dental Assistant, you should ardently follow the regulations of the dental office. You will have to make the dentist’s office well-organized and provide pleasant direct or indirect care to patients. - Receive and greet patients in the dental care clinic. - Prepare patients for medicines, treatments, and checkups ensuring their comfort. - Select and...

  • Health Care Assistant

    3 weeks ago


    New Delhi, India MEDINETIX HEALTHCARE PRIVATE LIMITED Full time

    A patient attendant, also known as a patient care attendant or healthcare attendant, is a healthcare professional who provides support and assistance to patients in various healthcare settings. The specific job profile of a patient attendant can vary depending on the healthcare facility and the needs of the patients, but their primary responsibilities...


  • New Delhi, India FOSERRA ENERGY PRIVATE LIMITED Full time

    We are looking for a customer care executive. **Responsibilities**: - Handle incoming customer inquiries and resolve issues promptly and efficiently - Manage customer complaints and ensure timely resolution Obiectives: - Deliver exceptional customer service and ensure customer satisfaction - Handle a high volume of customer inquiries and resolve issues...


  • New Delhi, India FOSERRA ENERGY PRIVATE LIMITED Full time

    We are looking for a customer care executive. **Responsibilities**: - Handle incoming customer inquiries and resolve issues promptly and efficiently - Manage customer complaints and ensure timely resolution Obiectives: - Deliver exceptional customer service and ensure customer satisfaction - Handle a high volume of customer inquiries and resolve issues...


  • New Delhi, India FOSERRA ENERGY PRIVATE LIMITED Full time

    We are looking for a customer care executive. **Responsibilities**: - Handle incoming customer inquiries and resolve issues promptly and efficiently - Manage customer complaints and ensure timely resolution Obiectives: - Deliver exceptional customer service and ensure customer satisfaction - Handle a high volume of customer inquiries and resolve issues...


  • Delhi, India Nature Sparsh Health Care Full time

    **Full Job Description**: **Responsibilities**: **1. Ensure outstanding customer satisfaction by maintaining strong working relationships.** **2. Handle the chat process and promptly answer the queries of the customers over Mail, Chat, Call, what’s app and social media. Providing the right information.** **3. Raising a ticket for every query and...

  • Care Assistant

    3 weeks ago


    New Delhi G.P.O., Delhi, Delhi, India Nation.better Full time

    **About Nation.better** **Overview**: As a Care Assistant, you will play a vital role in providing essential support and care to individuals who require assistance with their daily activities. You will be responsible for ensuring the physical and emotional well-being of our clients, promoting their independence, and enhancing their quality of life. **Key...


  • New Delhi, India First Choice Consultant Full time

    **Profile: Tele Caller/Sales/Customer Care** **Salary: Up to 25000** **Location: Daryaganj ,New Delhi** **6 Days Working** **Sunday Off** **Time: 10 AM to 6 PM** Responsibilities are: Assisting in resolving customer complaints/disputes. Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls...