Infrastructure Support Engineer
4 weeks ago
Infrastructure Support Engineer (Senior) with skills AD DC DHCP DNS, Infrastructure Support L1, VMWare, Infrastructure Support, System Administrator, Managed Services-Databases, Managed Services-L1 Support, Managed Services-Linux, Managed Services-Network for location Pune, India
Posted on: April 10, Share on Linkedin Share on Twitter Share on Facebook
ROLES & RESPONSIBILITIES
JOB DESCRIPTION : Enterprise Linux Systems Engineer
CLASSIFICATION: Exempt
JOB SUMMARY
As a member of the Enterprise Technical Services team, an Enterprise Linux Systems Engineer will play a crucial role in implementing and managing our Linux-based infrastructure, with a focus on automation and efficiency using Infrastructure as Code tools.
ESSENTIAL DUTIES AND RESPONSIBILITIES
System Administration:
? Responsible for installation, configuration, and maintenance of + Linux servers and systems
? Manage user accounts, permissions, and access rights
? Monitor and analyze performance metrics, identify issues, and implement solutions to improve performance and prevent downtime
? Ensure timely and effective delivery of upgrades and new configurations.
? Participate in on-call rotation and after-hours support as required
Infrastructure Management:
? Implement and maintain scalable and highly available Linux-based infrastructure
? Collaborate with other teams to integrate Linux systems with other IT infrastructure components
? Participate in the planning and execution system upgrades and migrations
? Collaborate on evaluation of new technologies and products related to infrastructure architecture
Security and Compliance:
? Implement and maintain security measures to protect Linux systems from vulnerabilities and unauthorized access
? Conduct regular security audits and implement best practices for system hardening
? Ensure compliance with organizational and industry-specific security standards
? Collaborate with Security team for critical Incidents and remediation on infrastructure events
Troubleshooting and Support:
? Provide advanced-level support for Linux-related issues
? Investigate and resolve complex system and application-related problems
? Collaborate with support teams to ensure timely incident resolution
? Work with developers and other stakeholders reviewing deployed solutions and provide optimization recommendations for performance, scalability, and reliability
Automation and Scripting:
? Review and maintain scripts (Bash, Python, etc.) to automate routine system administration tasks, improving efficiency and reducing manual errors
? Implement and manage configuration management tools to streamline administrative tasks
Infrastructure as Code (IaC)
? Review and maintain Infrastructure as Code using tools such as Terraform and Ansible
? Collaborate with cross-functional teams to automate deployment processes and ensure consistent, repeatable infrastructure provisioning
? Experience with maintaining IaC templates as base image libraries a plus.
Backup and Recovery:
? Review and maintain disaster recovery plans and procedures to ensure business continuity in the event of an outage or disaster, as well as participate in annual DR testing
? Collaborate on regular testing and validation of backup and recovery procedures
Documentation:
? Review and maintain comprehensive documentation for system configurations, processes, and procedures
? Adhere to Empyrean IT Service Management processes (Incident Management, Change Management, etc.)
REQUIRED SKILLS AND ABILITIES
? Experience with Linux distributions, preferably CentOS, Ubuntu, and Red Hat
? Experience with virtual machine creation, configuration, migration and support, upgrades
? Experience with virtualization technologies, containerization (Docker, Kubernetes), and cloud platforms
? Familiarity with industry standard Linux OS hardening techniques, including PAM via Active Directory integration
? Experience with scripting languages such as Bash, Python, or Perl
? Experience with configuration management tools (e.g., Ansible, Puppet, Chef)
? Experience supporting MySQL and PostgreSQL installations in Ubuntu/Unix is a plus
? Ability to troubleshoot operational performance issues related to servers and storage
? Experience with monitoring tools such as SolarWinds, Zabbix, and Datadog
? Ability to effectively manage multiple tasks and projects simultaneously
? Demonstrated ability to adapt quickly to changes in workload demands to support the business
? Demonstrated ability to stay focused on projects from inception to completion
? Ability to effectively prioritize workload based on urgency levels and short timeline
? Ability to communicate system related issues and resolutions properly and effectively
? Ability to work and collaborate with remote vendors and smart hands to assist in troubleshooting
? Ability to work well independently and collectively in a collaborative environment
? Ability to recognize when to escalate unresolved issues to the appropriate channels
? Demonstrated experience and ability to engage senior engineering team for problem resolution
KNOWLEDGE, EXPERIENCE AND/OR EDUCATION REQUIREMENTS
? Relevant certifications such as RHCE (Red Hat Certified Engineer) or LPIC (Linux Professional Institute Certification) preferred
? Bachelor’s degree in Computer Science, Information Technology or combination of associate degree and equivalent years of experience (or related area) preferred
? Minimum 5 - 7 years of previous job experience in server build, implementation, and support
EXPERIENCE
6-8 Years
SKILLS
Primary Skill: Infrastructure Support Sub Skill(s): AD DC DHCP DNS, Infrastructure Support L1 Additional Skill(s): VMWare, Infrastructure Support, System Administrator, Managed Services-Databases, Managed Services-L1 Support, Managed Services-Linux, Managed Services-Network
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
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