CloudOps Manager Hyderabad, Telangana
2 months ago
CloudOps Manager
TTEC is seeking a Cloud Sustainment Engineering Manager to join the IT Team. We’re a global company that is 50,000+ employees strong. Together, we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire customer loyalty and boost company profits.
Our global IT organization supports the entire enterprise that encompasses over 50,000 users globally and is aligned with our businesses in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services.
Position Summary
The Cloud Sustainment Engineering Manager will be responsible for managing a Cloud Sustainment Engineering Team and will work closely with the Cloud Architecture and Design teams to move Cloud Projects into an operational state. The position will lead GCP, Azure, Automation and Linux infrastructure operations in a 24/5 environment with a diverse team across the world.
This position will work as a part of Sustainment Engineering management staff. Essential responsibilities of the Cloud Sustainment Engineering team consist of providing production cloud (IaaS, SaaS, PaaS) governance, administration, security and operating system administration, and problem support.
The primary focus is on evolving our cloud journey, managing the day-to-day operational activities, delegating duties and leading outage bridges when escalated to. Supervising staff, including ensuring 24 by 7 support, recommendations for hiring decisions, facilitating employee skills development, resolving disagreements, motivating, and making duty assignments are included in this job’s responsibilities.
The position will lead our Cloud Services Delivery and supported by the organization ensuring the operational effectiveness of the team. This position administers business processes, maintains cross-functional working relationships, and identifies opportunities for improvement across all core infrastructure including cloud services, servers, operating systems, network, voice and platforms.
Job Description:
·Managing Cloud Ops, Automation and Linux teams that will be responsible for governance, administration, operation, compliance, and finops.
·Management of the Delivery of the Cloud services for the Engage business unit.
·Improving Governance, Automation, Administration, and security for all aspects of the cloud (IaaS, SaaS, PaaS).
·Creating streamlined automation for Cloud Operational tasks using Terraform, Python, PowerShell and Ansible.
·Validating and updating all documentation associated with the infrastructure services supported.
·Event and incident management ensuring all faults are resolved within agreed SLA.
·Flexibility in work schedule as all sustainment engineering positions are shift work and require on call work.
·Working directly with the NOC, other operations teams, engineering and architecture as an escalation point and managing information and resources to drive outage bridges to resolution.
·Clear communications between all parts of the infrastructure organization.
·Conducts trainings and mentoring sessions. Provides the highest level of support to the technical operations groups and junior level engineers.
·Ensure all job aids, SOP and knowledge based articles are updated
·Coordinate with Architecture and Engineering on new projects handover.
·Identify and maintain Sustainment Engineering business processes.
·Control work schedules, duty assignments, performance evaluations and time-off requests
·Maintain a service-oriented environment focused on problem prediction, detection and resolution while maintaining effective relationships with other business units.
·Complete additional tasks as assigned.
Skills Required:
·Education level: Associate degree or higher, or equivalent job experience
·Relevant Cloud and Infrastructure work experience: 5-7 Years
·2 years of managing people
·Solid understanding of Agile Methodology using Jira.
·Extensive IaaS and DevOps experience in GCP, Azure and/or AWS.
·Experience with Cloud Infrastructure Automation tools, preferably Git, Terraform, Jenkins and Ansible.
·Working Experience with infrastructure, networking, Microsoft technologies, O365, Active Directory, Windows Server (physical and virtual), PAM, ProofPoint and Ping
Skills Preferred :
·Knowledge on the following on-premises systems or equivalents:Linux, VMware, Nutanix VMware Horizon, Cohesity, Cisco UCS, NetApp
·Advanced WAN troubleshooting/problem determination
·Good troubleshooting/problem determination skills
·ITIL Foundation Trained
Visit www.mybenefits.ttec.com for more information.
-
(Part Time) Content Writer
2 weeks ago
Hyderabad, India Decathlon – Hyderabad, Telangana Full timeData Entry, Computer Operator, Back Office, Typist Data Entry in **Hyderabad, Telangana** For more details or immediate response WhatssApp your name on this number 8 O5 2 8 4 94 44 After-sending messages, with in 2 minutes you will get complete information on your WhatssApp 6. Location**:Hyderabad, Telangana** tough toward town trade traditional...
-
(Part Time) Content Writer
7 days ago
Hyderabad, India Decathlon – Hyderabad, Telangana Full timeData Entry, Computer Operator, Back Office, Typist Data Entry Jobs in Hyderabad, Telangana For more details or immediate response WhatssApp your name on this number 8 O5 2 8 4 94 44 After-sending messages, with in 2 minutes you will get complete information on your WhatssApp 6. Location: Hyderabad, Telangana tough toward town trade traditional...
-
(Part Time) Content Writer
2 weeks ago
Hyderabad, India Decathlon – Hyderabad, Telangana Full timeData Entry Jobs in, Computer Operator, Back Office, Typist For more details or immediate response WhatssApp your name on this number **8 O5 2 8 4 94 44** After-sending messages, with in 2 minutes you will get complete information on your WhatssApp tough toward town trade traditional training travel treat treatment trouble tree trial trip true...
-
CloudOps and Linux Support Engineer
2 weeks ago
hyderabad, India Quess Corp Limited Full timeSkill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requestsShift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...
-
CloudOps and Linux Support Engineer
2 weeks ago
hyderabad, India Quess Corp Limited Full timeSkill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requestsShift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...
-
Hyderabad, India Seven Consultancy Full timeJOB DETAILS1. Responsible for Selling all Flexible paper2. Responsible for Business development and lead generation3. Handling existing client & market research4. Develop an in-depth knowledge of all company and competitor products, within area of responsibility5. Managing and updating Customer & Client database6. Handling the sales team.7. Should have...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1 Making appointments to see existing and potential clients2 Presenting products to doctors , pharmacists and other clients3 Persuading clients to buy your company's products4 Providing an after - sales service5 Meeting sales targets6 Organising or attending medical conferences7 Keeping records of sales and customers FUNCTIONAL AREA ...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1 Making appointments to see existing and potential clients2 Presenting products to doctors , pharmacists and other clients3 Persuading clients to buy your company's products4 Providing an after - sales service5 Meeting sales targets6 Organising or attending medical conferences7 Keeping records of sales and customers FUNCTIONAL AREA ...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1. Responsible for Selling all Flexible paper2. Responsible for Business development and lead generation3. Handling existing client & market research4. Develop an in-depth knowledge of all company and competitor products, within area of responsibility5. Managing and updating Customer & Client database6. Handling the sales team.7....
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1. Responsible for Selling all Flexible paper2. Responsible for Business development and lead generation3. Handling existing client & market research4. Develop an in-depth knowledge of all company and competitor products, within area of responsibility5. Managing and updating Customer & Client database6. Handling the sales team.7....
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1.Identify and assess future and current training needs of employees through annual training appraisals and consultation with managers2.Develop periodic (yearly, quarterly) training plans as per the needs identified3.Develop training content and deliver training to employees using a variety of relevant training methods and tools4.Conduct...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1.Identify and assess future and current training needs of employees through annual training appraisals and consultation with managers2.Develop periodic (yearly, quarterly) training plans as per the needs identified3.Develop training content and deliver training to employees using a variety of relevant training methods and tools4.Conduct...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1) To schedule the production on weekly basis, as and when required, on the availability of the material.2) To execute the production schedule and co-ordination with respective section Heads.3) To have effective control on manpower on daily basis.4) To control the sections as for maintaining the smooth functioning in different...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1) To schedule the production on weekly basis, as and when required, on the availability of the material.2) To execute the production schedule and co-ordination with respective section Heads.3) To have effective control on manpower on daily basis.4) To control the sections as for maintaining the smooth functioning in different...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1.You ill be responsible for sourcing new partnership leads, building strong relationships with both media agencies and brand directly, as well as closing revenue generating and profitable deals.2.Identify and secure partnership opportunities with a specific list of brands3.Create and deliver persuasive sales presentations using market...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1.You ill be responsible for sourcing new partnership leads, building strong relationships with both media agencies and brand directly, as well as closing revenue generating and profitable deals.2.Identify and secure partnership opportunities with a specific list of brands3.Create and deliver persuasive sales presentations using market...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1) Individually acquire and nurture relationships of the bank through wealth products. (Good knowledge on banking products, LI, GI, MF, Gold)2) Increasing the liability book and investment AUM portfolio size.3) Advice clients on their product requirement to maximize their investments.4) Develop new client relations through references.5)...
-
hyderabad, India Seven Consultancy Full timeJOB DETAILS 1) Individually acquire and nurture relationships of the bank through wealth products. (Good knowledge on banking products, LI, GI, MF, Gold)2) Increasing the liability book and investment AUM portfolio size.3) Advice clients on their product requirement to maximize their investments.4) Develop new client relations through references.5)...
-
CloudOps and Linux Support Engineer
2 weeks ago
hyderabad, India Quess Corp Limited Full timeSkill-set CloudOps and Linux Support Engineer No. of positions 1 Exp. Range 4-6 years Primary Skills L1/L2 Linux Admin with ITIL Experience in Ubuntu, CestOS and Red Hat Exposure in VMWare, AWS and Azure Should know how to access cloud servers and patching change requests Shift Timing Rotational Working Model ( WFH / WFO / Hybrid ) Hybrid Targeted...
-
CloudOps and Linux Support Engineer
2 weeks ago
Hyderabad, India Quess Corp Limited Full timeSkill-setCloudOps and Linux Support EngineerNo. of positions1Exp. Range4-6 yearsPrimary SkillsL1/L2 Linux Admin with ITILExperience in Ubuntu, CestOS and Red HatExposure in VMWare, AWS and AzureShould know how to access cloud servers and patching change requests Shift TimingRotationalWorking Model ( WFH / WFO / Hybrid )HybridTargeted Lead time to...
