Senior Principal Consultant, Solution Architect SFDC

2 months ago


Noida, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role ofSenior Principal Consultant,Solution Architect, SFDC

Responsibilities: 

Excellent capabilities in process designing and redesigning.

Work closely with client/stakeholders, execute workshops, with an ability to understand business requirements and showcase the proposed solution at a detailed level that can be translated into technical solution.

Converting processes into user stories and working closely with tech team. If deliverables are Process design or document, then should be capable to create business requirement documents and process map.

Articulating the business requirement to technical team.

Test cases validation, provide support to QA in providing business understanding, validation of test scripts, participation in UATtest case execution planning and status reporting of UAT in progress.

Identifying the integration points and mechanism including the security aspects.

Data model definition, mapping of business process with the features of Salesforce and identifying the custom work that needs to be done.

Estimate the efforts and create schedule.

Support pre-sales activities including participating in sales calls and proposal development.

Preferred Skills:

Years of experience in Salesforce ecosystem.

Must have experience in at least 3 cloud system Sales/Service/Financial/Commerce/Marketing/Pardot.

Must be able to apply design thinking in the business processes.

Must have done at least solutioning with2-3 large implementations individually or in lead capacity.

Understand the business problem and convert the problem into value stream.

Excellent skills in persuasion and documentation using excel, word document, graphics etc.

Expertise in any of the tools like draw.io, visio, lucidchart. Modelling tools knowledge is a must.

Archimate is an additional advantage.

DataModelling capability including creation or ERD.

Self-motivated and capable to takedecisions work in ambiguous situation.

Qualifications we seek in you

Minimum qualifications

B.E or B.Tech or MCA

Preferred qualifications

Certifications in Salesforce/Product Owner



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