Integrated Logistics Quality Specialist

3 weeks ago

New Delhi, India Kuehne+Nagel Full time
You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.

Your Role

The position will report to the Business / Quality Manager of KN Integrated Logistics, with close working relationships across the business including Operations, Excellence Management, Performance Management and Business Analytics.

Your Responsibilities

You will be working with internal + external stakeholders while focusing on the following key tasks:

Ensure adherence to internal and external quality standards across all departments to achieve customer satisfaction. Support the creation and control of quality processes, procedures, and standards. Verify the effectiveness of quality processes according to internal and customer requirements. Monitor, record, and report on quality and business control matters to support team delivery against targets. Act as a single point of contact for customer and team on operational quality matters. Contribute to regular quality review meetings with customers and suppliers. Manage supplier qualification and release processes, including due diligence and ongoing monitoring. Conduct risk assessments and develop business continuity plans. Organize and perform internal and external audits, including follow-up on corrective actions. Provide GxP training to the team and ensure compliance with training requirements. Manage document management processes, including Good Documentation Practices and Technical Quality Agreements. Handle non-conformities, including review, CAPA creation, and effectiveness review. Ensure continuous improvement procedures are followed and support quality-related CI activities. Supervise adherence to GxP quality systems and GDP guidelines. Stay informed about regulatory changes and ensure compliance with customer quality standards.

Your Skills and Experiences

Bachelor's degree in Quality Management, Business Administration, or related field. X years of experience in quality assurance, preferably in regulated industries. Strong understanding of ISO standards and Good Distribution Practices (GDP). Proven track record in supplier management, risk assessment, and audit processes. Excellent communication skills and ability to train team members effectively. Detail-oriented with a focus on continuous improvement and compliance with regulations.

Good Reasons to Join

Logistics is a people business and here at Kuehne + Nagel, we believe that genuine, lasting success is possible only through valuing our employees the way we value our customers. A company the size of Kuehne + Nagel is a land of endless opportunity. We offer opportunities where you can grow your expertise and shape processes and innovative solutions. Its strong market position lies in the sea logistics, air logistics, contract logistics and road logistics businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

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