HOD Client Servicing

2 months ago

Mumbai, India PEOPLEOCITY LLP Full time

Head of Client Servicing (Exhibitions/Events)

Design Desk is a leading international Exhibition designing agency dedicated to providing exceptional design solutions for exhibitions and events at 45+ countries. With a focus on creativity, innovation, and client satisfaction, we strive to deliver unparalleled experiences that exceed expectations.

 

Position Overview:

We are seeking a dynamic and experienced individual with exceptional business acumen to lead our Client Servicing Team as the Head of Client Servicing. The ideal candidate will be passionate about delivering excellence in client management and possess a deep understanding of the exhibitions and events industry.

This role requires strong leadership skills, strategic thinking, and the ability to foster lasting client relationships while ensuring meticulous adherence to all defined processes and systems of the company.

 

This role would entail leading a team of 6+ executives, engaging with Marketing Heads, Directors, Sr Managers at top corporates & semi-corporates & responsible for a gross annual revenue of nearly 30 Cr.

 

The Head of Client Servicing will play a crucial role in driving business growth, optimizing operational efficiency, and maintaining a client-centric approach across all activities.

 

Responsibilities:

Team Leadership: Lead, mentor, and inspire our team of client servicing professionals to ensure high performance, motivation, and career growth.

Client Relationship Management: Develop and maintain strong relationships with existing clients, serving as their primary point of contact and ensuring their needs are met consistently.

Business Development: Identify and nurture new opportunities to expand the client base.

Strategic Planning: Develop and implement strategic plans to achieve revenue targets, improve client satisfaction, and drive business growth.

Process Adherence: Ensure meticulous adherence to all defined processes and systems of the company, fostering a culture of being process-driven to maintain consistency, efficiency, and quality in the team.

Cross-functional Collaboration: Work closely with internal teams including design, production, and operations to deliver integrated solutions that meet client objectives.

Market Analysis: Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and risks.

Contract Negotiation: Negotiate terms and agreements with clients, ensuring favorable outcomes for both parties.

Performance Tracking: Establish metrics and KPIs to monitor team performance, client satisfaction, and project profitability.

 

Requirements:

·         Master’s degree in Business Administration, Marketing, Communications, or related field.

·         Proven experience in client servicing or account management roles within the exhibitions, events, or advertising industry.

·         Strong attention to detail, organizational skills, and process orientation.

·         Leadership skills with the ability to motivate and develop teams

·         Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.

·         Strategic thinker with a demonstrated ability to develop and execute successful business plans.

·         Proficiency in project management concepts

·         Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.

·         Willingness to travel globally as required for client meetings, industry events, and project installations.

·         Strong negotiation skills and business acumen.

·         Creative problem solver with a customer-centric approach.



  • HOD Client Servicing

    2 months ago

    Mumbai, India PEOPLEOCITY LLP Full time

    Job DescriptionHead of Client Servicing (Exhibitions/Events)Design Desk is a leading international Exhibition designing agency dedicated to providing exceptional design solutions for exhibitions and events at 45+ countries. With a focus on creativity, innovation, and client satisfaction, we strive to deliver unparalleled experiences that exceed...

  • HOD Client Servicing

    2 months ago

    Mumbai Suburban, India PEOPLEOCITY LLP Full time

    Head ofClient Servicing(Exhibitions/Events)DesignDesk is a leading international Exhibition designing agencydedicated to providing exceptional design solutions for exhibitionsand events at 45 countries. With a focus on creativity innovationand client satisfaction we strive to deliver unparalleledexperiences that exceedexpectations.PositionOverview:Weare...

  • Jewellery Polish Hod

    6 months ago

    Mumbai, India shriconsultancy services Full time

    Job :Details Position-Jewellery Polish Hod Exp-5- 7Yrs Location - Andheri East, mumbai Should have experience jewellery If anyone interested, can send their resume to below mail. Regards Shri Consultancy Services Mob: - 9704858060 **Salary**: ₹20,000.00 - ₹27,000.00 per month **Speak with the employer** +91 9704858060

  • Jewellery- Wax Hod

    6 months ago

    Mumbai, India shriconsultancy services Full time

    Job Description: Position: - Jewellery-Wax Hod Exp-5- 7yrs Salary: - 20- 27 k Industry - Jewellery If anyone interested pls revert the resume to below mail. If anyone interested,please share the resume to below details. Regards, Shri consultancy services Mob: - 9704858060 **Salary**: ₹20,000.00 - ₹27,000.00 per month **Benefits**: -...

  • Hod - Civil & Structural

    3 months ago

    Mumbai, Maharashtra, India Hunarstreet Technologies Pvt Ltd Full time

    We are Hiring! HOD - Civil & Structural We are seeking an experienced **Head of Department (HOD) - Civil & Structural** for one of our esteemed clients in the **Oil & Gas** sector. This is an incredible opportunity to join a dynamic team and lead key projects in the field of industrial design and engineering. **Location**: Andheri,...

  • Client Services Executive

    2 weeks ago

    Vikhroli, Mumbai, Maharashtra, India Experiential Art & Marketing Communications Pvt Ltd Full time

    **Job Designation: Sr. Executive Brand Relations** **Job Profile** - Interacting with assigned clients, taking client feedback on ongoing projects & events and managing work continually with design studio - Presenting monthly reports & presentations to client, presenting progress reports to HODs - Involvement and assistance in research, planning &...

  • Client Servicing

    6 months ago

    Andheri, Mumbai, Maharashtra, India Hunarstreet Technologies Pvt Ltd Full time

    **JD - Client servicing & BD** **The Job**: Being the face of the company and being responsible for planning, managing, and executing a wide variety of events ranging from media drives, employee meets, dealer conferences, and special events. **Key requirements**: - Graduate (MBA preferred) with experience of 6+ yrs in business development & client service...

  • Coding and Robotics Hod

    6 months ago

    Mumbai, India Amazeheads LLP Full time

    **Designation - Robotics & Coding HOD** **Department-Management & Training** **Industry-EdTech** **Scope of Work**: a. To train, manage and correspond with the teachers daily and prepare the necessary reports such (for HO and School) of the Robotics and Coding classes conducted during the school hours daily in the allocated InnovationLab. b.Resolve any...

  • Hod - Legal & Corporate Compliance

    6 months ago

    Andheri East, Mumbai, Maharashtra, India RPAC Full time

    **Rahul Pramod & Co., Andheri, Mumbai.** Job Title**:Head of Department (HOD) - Legal & Corporate Compliance (Company Secretary)** **Job Description**: Position Summary: The Head of Department (HOD) - Legal & Corporate Compliance, plays a pivotal role in ensuring the organization's adherence to legal and regulatory frameworks. They are responsible for...

  • Client Servicing

    2 months ago

    Mumbai, Maharashtra, India Hunarstreet Full time

    **The Job**: Being the face of the company and being responsible for planning, managing, and executing a wide variety of events ranging from media drives, employee meets, dealer conferences, and special events. **Key requirements**: - Graduate (MBA preferred) with experience of 3+ yrs in business development & client service in Event & Activations - Proven...

  • Client Service Executive

    6 months ago

    Mumbai, India Client of Peopleplease Consluting Full time

    **Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹19,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Client Service Executive(Cha)

    6 months ago

    Chakala, Mumbai, Maharashtra, India MOKSSH FREIGHTONOMICS PVT LET Full time

    Monitor Shipments and Coordinate with Operation team members for timely Clearance of Imports Shipments. - Scrutinize Documents, identify deficiency and notify to clients. - Coordinate with Client, Air lines, Operation Dept, Transport Dept. and Branches. - Ensure completion of dockets and availability Accounts Dept for billing within 4 days from the date of...

  • Client Servicing Role

    2 weeks ago

    Mumbai, Maharashtra, India Hunarstreet Full time

    **The Job**: Being the face of the company and being responsible for planning, managing, and executing a wide variety of events ranging from media drives, employee meets, dealer conferences, and special events. **Key requirements**: - Graduate (MBA preferred) with experience of 6+ yrs in business development & client service in Event & Activations - Proven...

  • Head Process Engineering

    6 months ago

    Mumbai, India John Cockerill Full time

    Location – Mumbai (India) Job Purpose The John Cockerill Group, a world leader in Green Hydrogen technologies has established itself as a reliable partner for all the stakeholders aiming to achieve Net zero emission targets. We are present across geographies and in all key energy markets. Our mission is to accelerate the transition to green hydrogen for a...

  • Client Servicing

    2 weeks ago

    Mumbai, Maharashtra, India Hunarstreet Full time

    **Job Role**: 1. Key Account Management: - Identifying and networking to generate business from the existing and new accounts, achieving profitability and increased sales growth in line with targets assigned. Proactively following up with existing clients to get briefs for events that would have happened in the previous years. - Mapping key client’s...

  • Robotics & Coding Hod

    6 months ago

    Mumbai, India Edugenius softwares LLP Full time

    ABOUT US Amazeheads is an educational company witharangeofinnovative, technology-enabled products and solutions designed exclusively for schools and colleges. We are catering to lakhs of students across hundreds of schools through our various educational services. Our efforts have helped in the standardization of the quality of education imparted and at the...

  • Hod Export

    2 months ago

    Mumbai, Maharashtra, India Ananta resource Management Full time

    Our client is a recognized Export House established in 1984 by Mr Dilip Dudani. Having spent twenty-one years in the garment export industry - Mr. Dilip Dudani has been able to constantly bring a fresh perspective to the trade. **Profile**: HOD Export & Import **Location** - Andheri East - **Experience working in apparel export house is...

  • Hod - Academics

    3 months ago

    Navi Mumbai, Maharashtra, India Tech Mahindra Foundation Full time

    We believe that a quality workforce combined with the right attitude and zeal can help achieve new organisational milestones. With this belief, we are looking for talented and motivational individuals interested to join us and bring social change. We also encourage you to keep checking this page regularly for available positions. **Designation**: HOD -...

  • Client Servicing Executive

    6 months ago

    Sion, Mumbai, Maharashtra, India Client of Peopleplease Consluting Full time

    **Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹21,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Sion, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...

  • Customer Service, Customer Service Executive

    6 months ago

    Mumbai, India Della Group Full time

    **About the Company Position / Role: Customer Service Executive Experience Required: 1 - 2 years Location: Mumbai Reports to: Head Communications Industries Preferred: Customer service, support service, backend operations Job Responsibilities: - 1. Responsible to handle backend operations - all communication and follow-ups 2. Responsible to look after...