Operations Lead | 12 to 15 years | PAN India
1 month ago
Job description
The OL is accountable for delivering the Datacenter run services towards a client or a specific set of clients Primary KPIs Delivering Server, Storage, Backup, Middleware, Database, Virtualization, Citrix, Cloud, WPS, Batch run services according to SLA Achievement cost & efficiency savings Typical General Responsibilities of the Operations Lead General The OL has a firm working relation with the SDM who is accountable for the overall contractual compliance of all services and projects. The OL is accountable for delivering the run services towards a client or a specific set of clients. The OL proactively manages (part of) operational delivery in scope for the account and reports into the lead OL who is responsible for overall end-to-end Operations Delivery. The OL can be responsible for the services from one SL, or for managing third parties or, in general, supporting the lead OL in managing part(s) of delivery The OL ensures that the sub-service lines deliver according to the SLA, as well as managing the delivery of non-standard / client specific services. Delivery responsibilities General Responsible for delivering the RUN services to a client in accordance to the SLA contract and budget; Execute the implementation of standards to clients environments; Provides pro-actively feedback on delivery issues and escalates (where applicable) to the SDM and/or Service Line Management; Pro-actively works on service improvement initiatives and Service Improvement Plans to improve service quality and implement cost reductions; Pro-actively manages the day-to-day delivery relationship with the clients operational representatives; Is accountable for Transition to RUN sign off
Primary skills
Operation Service delivery
Secondary skills
Technical delivery-
Operations Lead | 12 to 15 years | PAN India
1 month ago
Mumbai, India Capgemini Full timeJob description The OL is accountable for delivering the Datacenter run services towards a client or a specific set of clientsPrimary KPI’sDelivering Server, Storage, Backup, Middleware, Database, Virtualization, Citrix, Cloud, WPS, Batch run services according to SLAAchievement cost & efficiency savingsTypical General Responsibilities of the Operations...
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Operations Lead | 12 to 15 years | PAN India
4 weeks ago
mumbai, India Capgemini Full timeJob description The OL is accountable for delivering the Datacenter run services towards a client or a specific set of clients Primary KPI’s Delivering Server, Storage, Backup, Middleware, Database, Virtualization, Citrix, Cloud, WPS, Batch run services according to SLA Achievement cost & efficiency savings Typical General Responsibilities of the...
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Operations Lead | 12 to 15 years | PAN India
3 days ago
mumbai, India Capgemini Full timeJob description The OL is accountable for delivering the Datacenter run services towards a client or a specific set of clients Primary KPIs Delivering Server, Storage, Backup, Middleware, Database, Virtualization, Citrix, Cloud, WPS, Batch run services according to SLA Achievement cost & efficiency savings Typical General...
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Oracle EPM Lead | 15+ years | PAN India
1 month ago
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Oracle EPM Lead | 15+ years | PAN India
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Mumbai, India Capgemini Full timePrimary Skill18+ years of strong experience in design, analysis, development, and implementation of various applications using Hyperion Essbase, Hyperion Planning, Financial Data Quality Management, MAXL, MDX Query, ESSCMD, Smart view, HFR and Essbase Spreadsheet Services Has at least 3 end to end implementation experience in Oracle EPM modules.Has...
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