Assistant Manager

3 weeks ago

Bengaluru, India Thoucentric Full time
Job Description

§  Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.

§  We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.

§  We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fuelling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.

§  Thoucentric is an ‘Ethos’ that epitomizes the essence of being a good human… living a life of purpose… being life itself We are an extension of ourselves together We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.




RequirementsKey Qualifications

• Develop and maintain clear, concise reporting on KPIs measuring online support performance by analyzing web metrics.
• Mine and analyse data to identify patterns and correlations among the various data points
• Design, create and deliver data reports & insights in the form of presentations and share with business teams
• Experience working in the field of analytics, reporting out metrics and deep dive analytics
• Good Analytical problem solving skills and an aptitude for quick learning
• Strong proficiency with SQL for data analysis and building end to end data pipelines.
• Ability to write complex queries and understanding of database concepts.
• Strong analytical problem solving skills and an aptitude for learning quickly
• Expert in data analysis and presentation tools
• Exceptional communication and collaboration skills
• Experience in web analytics and tools like (Adobe Omniture, Google analytics etc)
• Experience with programming languages like Python & Unix Shell for data pipeline automation and analysis
• Knowledge of statistics concepts and Machine learning algorithms like regression, clustering etc

Responsibilities

• Accountable for resource planning and delegation of work within team
• Develop functional knowledge of all processes.
• Create and maintain a schedule for all initiatives and drive completion of tasks by the agreed deadlines
• Plan ahead and communicate project/task status in a timely manner
• Work with the team to document all processes and tools as needed
• Conduct monthly reviews with stakeholders
• Ensure processes are effective and maximize shared and re-usable resources
• Accountable for performance management of individual team members
• Support and guide team members
• Actively build the team - hiring, retention, training, and developing team members.

Education

MBA in Business Analytics or M.Tech/M.S. in related field with 10+ years experience in the area of Data analytics & customer insights with at least 2 year’s experience as a people manager managing teams.

Benefits

§  Be part of the exciting Growth Story of Thoucentric

§  Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute in the organizational and practice initiatives.

§  Constant learning curve with very approachable and intellectual group of consultants.

§  Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.



Requirements
Key Qualifications • Develop and maintain clear, concise reporting on KPIs measuring online support performance by analyzing web metrics. • Mine and analyse data to identify patterns and correlations among the various data points • Design, create and deliver data reports & insights in the form of presentations and share with business teams • Experience working in the field of analytics, reporting out metrics and deep dive analytics • Good Analytical problem solving skills and an aptitude for quick learning • Strong proficiency with SQL for data analysis and building end to end data pipelines. • Ability to write complex queries and understanding of database concepts. • Strong analytical problem solving skills and an aptitude for learning quickly • Expert in data analysis and presentation tools • Exceptional communication and collaboration skills • Experience in web analytics and tools like (Adobe Omniture, Google analytics etc) • Experience with programming languages like Python & Unix Shell for data pipeline automation and analysis • Knowledge of statistics concepts and Machine learning algorithms like regression, clustering etc Responsibilities • Accountable for resource planning and delegation of work within team • Develop functional knowledge of all processes. • Create and maintain a schedule for all initiatives and drive completion of tasks by the agreed deadlines • Plan ahead and communicate project/task status in a timely manner • Work with the team to document all processes and tools as needed • Conduct monthly reviews with stakeholders • Ensure processes are effective and maximize shared and re-usable resources • Accountable for performance management of individual team members • Support and guide team members • Actively build the team - hiring, retention, training, and developing team members. Education MBA in Business Analytics or M.Tech/M.S. in related field with 10+ years experience in the area of Data analytics & customer insights with at least 2 year’s experience as a people manager managing teams.

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