Technical Product Analyst

2 months ago

Hyderabad, India ECS | Enterprise Change Specialists Full time
Job Summary:We are seeking a highly motivated and detail-oriented Technical Product Analyst to join our client team. In this role, you will collaborate with cross-functional teams to design, develop, and manage APIs that improve revenue streams, operational efficiency, and customer experience. You will lead product integrations, ensure quality assurance for APIs, and support mission-critical systems in production environments. This position requires hands-on experience with airline reservation systems, API management, and a strong analytical mindset to solve complex technical challenges.
Must Have Skillsets (Mandatory):- Strong experience in API management, particularly using OpenAPI (SwaggerHub).- Hands-on experience with API testing tools such as Postman for validation and performance analysis.- Proven ability to develop and maintain comprehensive API documentation.- Experience working with airline reservation systems or similar industry-specific systems.- Ability to diagnose and resolve production issues in mission-critical systems (offer and order management).- Excellent problem-solving and analytical skills.- Strong communication skills for collaborating with both technical and non-technical stakeholders.- Experience in vendor management and working with third-party service providers.
Good to Have Skillsets (Optional):- Knowledge of Splunk for system log analysis and issue identification.- Familiarity with airline offer and order management systems.- Awareness of industry trends and innovations in airline and travel technology.- Experience working with external vendors for system fixes, upgrades, and support.
Qualifications and Experience:- Bachelor’s degree in Computer Science, Information Technology, or a related field.- Previous experience as a Technical Product Analyst or similar role, preferably within the airline industry.- A track record of successfully managing and documenting APIs.- Proficiency in API testing and quality assurance.- Experience coordinating with external vendors and managing system integrations.

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