Customer Support Executive
2 weeks ago
Hello
We are hiring customer support executive.
We are seeking a new customer support to join our team. You will be handling a wide variety of tasks from client handling, transactions & multiple softwares. To be successful in this position, youll be a self-starter, delivering on deadlines & attention to detail.
Required skill sets
Bachelors degree in finance/Banking services with strong foundation in accounting
1-2 years experience in Mutual funds back-office operations
CRM software skills Investwell/ Wealth Elite/Happyness Factory / Profit proficiency
MF research software (NGEN) - Basic skills to generate reports & to add data
NSENMF & Wealth Elite Knowledge of online transactions
CRM skills - Handling client queries & resolving them within the structured timeframe, communicating through mail, call, messages
Effective time management skills and the ability to meet deadlines.
Interpersonal skills To clearly communicate with clients & team
Able to give and receive constructive criticism.
NISM-Series-V-A Mutual Fund Distributors certification good to have
Knowledge of excel is essential to make charts, graphs, tables, and use of formulas & functions.
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