System Manager I
1 month ago
Department: Cross IT Technologies
Are you an experienced IT professional with expertise in managing IT systems and services? Are you ready to take on a challenging role in a global healthcare company? We are looking for an Advanced System Manager to join our Digital, Data & IT team in Novo Nordisk. If you have the skills and experience, we’re looking for, read on and apply today for a life-changing career. Apply Now
About the department
Digital, Data & IT India is a team of 900+ highly skilled IT professionals located in Global Business Services (GBS) Bangalore. The main role of DD&IT India is to 'manage' IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management and Vendor Management. Cross IT department is an integral part of the DD&IT and is responsible for managing development, support and maintenance processes for Analytics, Integration, Data management and Automation solutions for all Regions in Novo Nordisk.
The Position
As a System Manager -I will be responsible for managing end to end life cycle of application with preparing, provide and develop the services agreed in the SLA . It includes,
Managing the qualification activities including all the system documentation creation, review or approval for the validation plan, deliverables, qualification plans, standard operating procedures (SOPs), functional risk assessment, Installation Qualification/Operational Qualification/Performance Qualification protocols, traceability matrix and validation summary reports. Ensuring that existing services meet their service targets that planned new services meet their timescales and that targets are realistic and achieved. Act as a single point of contact for all system and service-related matters and external parties, primarily with customers, vendors and consultants in multiple geographies and time-zones. Responsible for system management activities which involves in Change management, configuration management, release management and incident and problem management. Vendor coordination and operational communication to ensure timely resolution of incidents and problems.Qualifications
MSC, MBA, BE or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration). Required experience of 7-8 years with relevant 6+years’ experience in system management. Documented experience from work utilizing data bases, preferably as a system manager in the pharmaceutical industry. Good understanding of ITIL process. Strong Compliance understanding and documented GXP experience from several systems (Good to have). Good knowledge of database technology and other relevant IT technologies. IT experience covering specification, design, development, implementation of IT solutions. Should have minimum 2+ years’ experience in Oracle ‘Aconex’ system or similar cost- and change management tools or system.We have other current jobs related to this field that you can find below
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