International Voice Process-Mumbai
4 weeks ago
Apply For Technical Support Voice/ Customer Support Process in Big Mnc....
Work Location :MDC5C,AIROLI
Qualification- Any Graduate.
Certificate or Diploma Course like CCNA, A+, N+, ITIL v3, , Networking would get preferable
Experience- 06- 4 years work experience in Customer support, Bpo, International Voice, Technical support, Service desk process.
Salary- CTC upto 32000/ + Others.
Requirement:
1. All the candidates will be evaluated basis Inbound and outbound customer service along with the typing skills.
2. Candidates should have ability to understand the Networking skills (LAN, WAN, router, IP, power cable operators, landline vs wireless, etc)
3. Candidates should have good exp in Semi Technical Process
4. Education : BTech / BCA/ MCA / Any Graduates with Diploma and with telecom/networking background
5. Communication: Good verbal and written
6. Years of Exp: 1 to 4 years
7. Candidates should be willing to work in Australian shifts
Shift Timings : 3:30AM to 12.30 PM (Aus Shift)
5 days working days and 2 days rotational week off.
Company Provide you Both Side Cab Facility.
Notice Period: Immediate to 10 days.
Candidate Need to be ok with WFO.
Requirements
Interview Round – Hirevue screening >>Versant >>CD >> Ops
Experiences - 6 months – 1 yrs experience in call centre / Telecom background/Network Operations Advisor.
Budget – Max 25 CTC/Month
Shift Timing – Australian Timing(Should be flexible on Shift timing)
Degree : Any Graduate
Work Location -
Benefits1. PF
2. ESI
3. BOTH WAY CAB
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