International Voice Process-Mumbai

4 weeks ago


Thane, India 2Coms Full time



Apply  For Technical Support Voice/ Customer Support  Process in Big Mnc.... 


Work Location :MDC5C,AIROLI


Qualification- Any Graduate.

Certificate or Diploma Course like CCNA, A+, N+, ITIL v3, , Networking would get preferable


Experience- 06- 4 years work experience in Customer support, Bpo, International Voice, Technical support, Service desk process.



Salary- CTC upto 32000/ + Others.


Requirement:

1.       All the candidates will be evaluated basis Inbound and outbound customer service along with the typing skills.

2.       Candidates should have ability to understand the Networking skills (LAN, WAN, router, IP, power cable operators, landline vs wireless, etc)

3.       Candidates should have good exp in Semi Technical Process

4.       Education : BTech / BCA/ MCA / Any Graduates with Diploma and with telecom/networking background   

5.       Communication: Good verbal and written   

6.       Years of Exp: 1 to 4 years 

7.       Candidates should be willing to work in Australian shifts


Shift Timings : 3:30AM to 12.30 PM (Aus Shift)

5 days working days and 2 days rotational week off.

Company Provide you Both Side Cab Facility.


Notice Period: Immediate to 10 days. 


Note: only Bangalore to Bangalore location candidate can Apply.
         Candidate Need to be ok with WFO.

 



Requirements

Interview Round – Hirevue screening >>Versant >>CD >> Ops  

Experiences -  6 months – 1 yrs experience in call centre / Telecom background/Network Operations Advisor.

Budget – Max 25 CTC/Month

Shift Timing – Australian Timing(Should be flexible on Shift timing)  

Degree : Any Graduate

Work Location -

MDC5C,AIROLI
Benefits1. PF
2. ESI
3. BOTH WAY CAB


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