Manager-Controller (Quality Assuarance)

4 months ago


Gurugram, India AMEX Full time

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Function Description

The Quality Assurance and Regulatory Governance team is responsible for ensuring governance and oversight of regulatory reporting process. The team performs Quality Assurance reviews including process & controls testing, testing the conformity of reported data with reporting instructions and gathering, sampling, understanding, and testing the data to ensure data quality for various regulatory reporting purposes. The team partners closely with the Regulatory Report owners, Technology, Data Governance, and other stakeholders to perform the review and ensure robust governance.

Responsibilities include, but are not limited to:

Lead Quality Assurance testing which includes:

oProcess review to identify control gaps and improvement opportunities for regulatory reporting processes.

oEnsure compliance with the reporting guidelines issued by regulators to support regulatory reporting.

oTransaction testing i.e., substantive testing of transactions, share findings, and monitor closure.

Lead data analysis of portfolios and reports in-scope. Identify data elements required for testing, decipher transformation logics, and define selection approach for data sampling

Understand the master and reference data used across operational and reporting processes

Ensure compliance with Quality Assurance governed frameworks e.g., Regulatory Reporting Governance policy, Self-Identified Re-filing Assessment Framework, Regulatory Report Risk Assessment and Cross Report Reconciliation Framework as assigned and prepare key metrics

Lead, the identification, documentation, implementation of operational controls as per the PRSA guidelines and periodic testing to ensure QA controls are effective

Lead automation initiatives aimed at streamlining and strengthening the overall Quality Assurance and Governance process.

Work closely and coordinate with various regulatory reporting, technology, data governance, service management, teams to ensure the quality assurance over the regulatory reporting processes.

Independently handle Projects and drive solution across multiple stake holders, support AXP wide projects, initiatives, reviews, and audits e.g., Federal Reserve Exam, Internal Audit Group review and others.

Display thought leadership, drive process, and support work/life balance initiatives

Qualification and skills

Knowledge of regulatory reporting, audit and familiarity with US GAAP and financial accounting experience is preferred.

Experience of Quality Assurance domain is must.

Experience in financial analytics, reporting, data analytics, data controls and understanding of data transformation logics.

Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously

Excellent Communication Skills: Verbal and Written, able to understand and enhance the governance around regulatory reports. Strong analytical and problem-solving skills. Quick learner.

Knowledge of MS Office suite (MS Excel, MS Word, and MS PowerPoint). Oracle, Essbase, VBA and Macro development

Knowledge of SQL queries and understanding of database management and SharePoint and Power Platform is plus

Experience in leading and developing individuals. self-starter, proactive, team player with a passion to consistently deliver high quality service and exceed customers expectations

Excellent relationship building, presentation, and collaboration skills

CA/ MBA, 8+ years of experience with demonstrable knowledge and demonstrable interest in financial technologies.

Prior experience with U.S. regulatory/SEC reporting or public accounting a plus.

Postgraduate in Accounting or Science with demonstrable knowledge and interest in financial services industry.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



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