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Accounts Receivable Analyst
6 months ago
The major function of this position is :
The position will be responsible for the collections of Maui Jim A/R, meeting all customer service level goals such as efficient new customer setup, efficient payment application, answering account calls with aloha and efficiently monitoring of credit hold as well as promoting a different and positive approach to accounts receivable that reflects the Maui Jim way of doing business. Position will require strong analytical skills as well as a process improvement approach to all areas of the business.
The principle responsibilities and duties of this position are :
Manage the Accounts Receivable collection process. Monitor and review the accounts receivable aging report and work together with the Operations Director, Managing Director, and Account Managers to collect past due balances. Post customer payments daily in a timely and accurate manner through FEBAN. Prepare monthly A/R summaries and past due reports for management. Keep management informed on account statues and any issues impacting collection efforts. Correspond with past due accounts and customers to make arrangements for past due balances. Develop a multifaceted approach to collections including conducting outbound telephone collection calls, faxes, emails and letters, etc. Perform timely reconciliation of customer account balances. Monitor key and high maintenance accounts including in-house accounts. Send daily collection report to the sales reps. Monitor accounts on a continual basis to ensure credit worthiness. Monitor credit limits to ensure accuracy. Work closely with the Operations Director to ensure Customer Satisfaction and process efficiencies. C form follow up with customer. Review and research credit applications for new accounts including credit references, bank references, processing credit reports and interfacing with the Account Managers. Perform the setup of the new account within SAP. File necessary new account paperwork in permanent file. Provide back-up for AP entry as needed. Provide back-up for customer service to cover as needed (annual leave coverage, etc.) Assist with any special projects within the DC Perform other work related tasks as requested or required by operations director.Desired Qualifications:
As a guide, indicated below is the preferred education and experience for this position:
University degree with 2+ years in Collections or Customer Service/Sales Support. SAP knowledge preferred. Industry experience & knowledge of customer base is preferred. Fluent in English and TamilListed below are the particular skills preferred for this position:
Proven ability to protect confidentiality of sensitive materials and knowledge General accounting knowledge Strong analytical and problem solving skills: ability to analyze data, understand trends & develop recommendations for action based on the analysis Negotiation and conflict resolution skills Effective time management & prioritization skills Strong customer service skills Attention to detail Dependable Team player Aloha SpiritSpecial Physical Requirements:
Ability to communicate in a variety of business settings. Ability to sit for long periods of time Ability to utilize a PC Ability to work at a fast paceWork Shift:
Special Language Requirement (If Applicable):
