ADP WorkForce Software Configuration-Manager

## Job highlights
- Bachelor's degree with ADP WorkForce Suite Certifications and 8-12+ years in workforce management and ADP WFS configuration
- Lead ADP WorkForce Software implementation, design, testing, integration, and client stakeholder management Role Summary / Purpose The Manager Workforce Solutions (ADP WorkForce Software Configuration) leads the design and delivery of client workforce management transformation and implementation engagements. The role owns ADP WorkForce Software (WFS) solution design and configuration governance, guides integration and testing strategy, manages delivery teams and senior client stakeholders, and ensures workforce policies and payroll requirements are translated into sustainable, controlled solutions. Essential Responsibilities
- Lead ADP WorkForce Software implementation and optimization workstreams from discovery and solution design through configuration, testing, cutover and stabilization.
- Own solution design for time and attendance, workforce scheduling, leave/accruals, approval workflows and workforce-to-payroll integration within the contracted scope.
- Facilitate senior client design workshops and translate complex workforce policies, collective bargaining rules and pay practices into scalable configuration standards.
- Provide expert oversight of rule configuration for overtime, premiums, shifts, breaks, rounding, holidays, exception management and pay code mappings.
- Guide the design of organizational structures, security roles, manager workflows, reporting and control frameworks, balancing standard functionality with business needs.
- Oversee HR and payroll integration design, interface specifications, end-to-end data flows, reconciliations and defect resolution with technical teams and vendors.
- Approve configuration workbooks, design decisions, testing strategy, traceability and deployment readiness; manage scope changes and design trade-offs.
- Direct system integration testing, user acceptance testing and parallel validation where relevant; ensure critical defects and payroll-impacting issues are resolved.
- Manage project plans, resourcing, budgets, risks, dependencies, quality and client communications for assigned engagements.
- Scheduling Go-Live Review Board and presenting configuration, audits and cutover plan to ADP WorkForce Software Enablement Services
- Advise client leadership on workforce management operating models, controls, compliance considerations and opportunities for automation and standardization.
- Lead, coach and review the work of Senior Associates and Associates; develop reusable accelerators and strengthen the WFS configuration capability.
- Support proposals, estimates, statements of work, solution demonstrations and practice development activities as required.
- Partner with HR, payroll, finance, operations and technology stakeholders to map workforce management processes, policies, controls and integration dependencies.
- Assess workforce management and payroll impacts of time capture, attendance exceptions, scheduling, leave, overtime and premium pay rules.
- Maintain configuration decisions, requirements traceability, process flows, test evidence and handover documentation in line with project governance.
- Identify opportunities to streamline manual processes, improve data quality and strengthen workforce-to-payroll controls. Qualifications / Requirements
- Bachelors degree in Human Resources, Business, Information Systems, Engineering, Finance or related discipline; relevant advanced degree is an advantage.
- ADP WorkForce Suite Certifications (configuration required)
- WorkForce Time Configuration through Time201
- WorkForce Reports
- WorkForce Time Integrations
- Approximately 8-12+ years of experience in workforce management, HR technology or payroll transformation, including leadership of implementation workstreams.
- Demonstrated experience leading ADP WorkForce Software (WFS) solution design and configuration, ideally across multiple client implementations.
- Deep knowledge of complex time and attendance rules, workforce scheduling, accruals, labor policies and downstream payroll impacts.
- Experience overseeing integrations, configuration governance, test strategy, cutover and production stabilization.
- Proven ability to manage client executives, cross-functional delivery teams, project risks, quality and commercial expectations. Desired Skills
- Experience delivering enterprise-scale, multi-location or multi-jurisdiction WFS implementations and optimization programs.
- Ability to define standard design patterns, configuration governance, reusable assets and quality review checkpoints.
- Knowledge of workforce compliance, payroll controls, data privacy, role-based access and audit requirements.
- Experience with complex HR/payroll ecosystems and vendor-led integrations.
- Strong consulting, stakeholder management, team leadership, commercial and problem-solving skills. Grade / Level Manager