Non voice process
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
-
Education:
High school diploma or Bachelor's degree in any stream (freshers are often eligible). Communication: Exceptional written English skills with proper grammar, punctuation, and a polite tone. Typing Speed: Good typing speed and accuracy (typically 30–40+ WPM). Technical
Skills:
Basic computer knowledge, familiarity with MS Office (Word, Excel), and web navigation. Multitasking: Ability to handle multiple live chats or manage high volumes of emails simultaneously.
- Customer Support: Answer customer inquiries, complaints, and service requests via email, live chat, or messaging apps. Back-Office Operations: Perform data entry, billing, document review, account verification, and record updates. Issue Troubleshooting: Analyze user problems, apply standard operating procedures (SOPs), and use pre-approved templates or knowledge-base articles to resolve issues. Escalations: Identify complex or unresolved technical/billing issues and route them to higher-level teams. Documentation: Log interaction details, update CRM tools (such as Salesforce or Zendesk), and maintain ticket history accurately. SLA Compliance: Meet daily targets for First Response Time (FRT), Average Handle Time (AHT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT) scores Pay: ₹19,378.00
- ₹48,634.00 per hour Work
Location:
In person
-
Voice and non voice process
2 weeks ago
Chennai, Tamil Nadu, TN, India Voice and non voice process Full-time**Job Title:** Voice & Non-Voice Process Executive **Job Description:** We are hiring candidates for Voice and Non-Voice Process roles. The selected candidates will be responsible for handling customer queries, providing support, updating information, and maintaining accurate records. **Responsibilities:** - Handle customer calls and resolve queries in...
-
Non Voice Process
2 weeks ago
Chennai, TN, India Focus Point Career Solution Full-time ₹2,25,000 - ₹3,25,000 Contract. MENTION "FOCUS POINT" IN TOP OF RESUME \* Freshers are Experienced \* Any qualification (Minimum HSC) \* Rotational Night shift \* 6 Days off per month \* Work Location - Perungudi \* Salary upto 23k \* Food provided Whatsapp Azad - 8754243224 . **Required Candidate profile** .
-
Process Associate
18 hours ago
Chennai, TN, India Datamark, Inc. Full-timeJob description: Greeting from DATAMARK BPO SERVICE.!!! We have opening for U.S Process ( Logistics) & ( U.S Mortgage ) , Hiring Process Associate role for Fixed Shift timing. Job Role : Process Associate - Non Voice Shift Timings :- Night Shift (09.30 PM to 6.30 AM) - Week off ( Saturday or Sunday ) - No Cab Eligibility Criteria :- Should be good in...
-
Email Chat Process | Non Voice | Fresher
2 weeks ago
Chennai, TN, India Takecare Manpower Services Full-time ₹1,25,000 - ₹2,25,000 ContractWe are hiring candidates for a Non-Voice Process role. The candidate will be responsible for handling customer-related queries through email, chat, and other written communication channels. For more details contact on Chandran hr 7200379052 **Required Candidate profile** Immediate Joining Any Graduate / PG Excellent English Communication...
-
Tamil voice process
2 weeks ago
Chennai, Tamil Nadu, TN, India Medall Healthcare Private Limited Full-timemaintaining high customer satisfaction, documenting interactions in CRM systems, and escalating complex issues to senior teams. Successful candidates typically require fluency in spoken and written Tamil, strong communication skills, and basic computer proficiency. Roles often involve working in BPO or call center environments with rotational shifts,...
-
International Voice Process
2 weeks ago
Saidapet, Chennai, Tamil Nadu, TN, India Softrate Tech Park Full-timeExperience- **0 to 2 year** Age must be **below 29** **Role & Responsibilities:** - Handle customer interactions through **inbound and outbound voice calls** - Resolve customer queries and concerns efficiently - Provide accurate information about products/services - Maintain high standards of **customer satisfaction and service quality** - Follow...
-
Data Entry | Tamil Voice Process | Fresher
2 weeks ago
Chennai, TN, India Takecare Manpower Services Full-time ₹1,25,000 - ₹2,25,000 ContractWe are hiring Telecollection Executives for our Tamil Voice Process. The role involves contacting customers regarding overdue payments, explaining outstanding amounts. For more details contact on Chandran hr 7200379052 **Required Candidate profile** Any Graduate UG/PG Communication skill Tamil language Take Home: 14,500 Freshers /...
-
Software Development Engineer, Fire Tablet
18 hours ago
Chennai, TN, India Amazon Full-timeWe are looking for passionate, hard-working, and talented Software Engineers who has experience in building innovative, mission critical, high volume applications & services. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of high quality products used every day, by people you know. Key job...
-
Chennai, TN, India Amazon Full-timeWhat if every customer around the world could pay for their order in the way that feels most natural to them? The Digital and Emerging Payments team at Amazon is working to make that happen, building payment experiences that work across geographies, platforms, and customer expectations. From Android and Fire devices to resilient back-end systems that...
-
Chennai - Virtual, TN, India Amazon Full-timeThis team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An...