HRMS Implementation/ Support Specialist
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Key Responsibilities
- Manage end-to-end product implementation for new customers.
- Understand customer requirements and configure the application accordingly.
- Assist customers during implementation and ensure successful product adoption.
- Provide technical and functional support to customers via phone, email, chat, or ticketing systems.
- Diagnose, troubleshoot, and resolve product-related issues within defined SLAs.
- Escalate complex issues to the relevant internal teams and follow up until resolution.
- Collaborate with Product, Development, and QA teams to resolve customer issues and improve product functionality.
- Document implementation activities, customer interactions, issues, and resolutions accurately.
- Create and maintain implementation guides, user manuals, FAQs, and support documentation.
- Gather customer feedback and recommend product improvements.
- Ensure high levels of customer satisfaction throughout the implementation and support lifecycle.
- Willingness to travel domestically and internationally as required. Required Skills &
Qualifications:
- Bachelor's degree in any discipline.
- 1–3 years of experience in software implementation, product support, customer support, or a similar role.
- Good understanding of software products, SaaS applications, and implementation processes.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong presentation and customer relationship management skills.
- Ability to manage multiple implementation projects and priorities simultaneously.
- Ability to work independently as well as collaboratively within a team.
-
Regional Assistant Manager HR
4 days ago
Kochi, Kerala, KL, India FABINDIA LIMITED Full-time**JOB TITLE:** Regional Manager HR **FUNCTIONAL AREA:** Human Resources **REPORTS TO:** Retail HR Head **JOB LOCATION :** Kochi, Kerala **KEY RESPONSIBILITIES:** ·End to end employee lifecycle management ·Sourcing requirements as per REPI and approved headcount ·All hiring to be done as per competency framework ·Provide support to Corporate/...
-
HR MANAGER
4 days ago
Kochi, Kerala, KL, India I Know A Guy Full-time**Location:** Kochi, Kerala **Experience:** 15–20 Years **Employment Type:** Full-Time **Industry:** Pharmaceuticals **About the Opportunity** Our client, a pharmaceutical company based in Kochi, Kerala, is looking for an experienced and strategic **HR Manager** to lead its overall Human Resources function. The ideal candidate will have 15–20...
-
Assitant Manager
4 days ago
Kochi, KL, India FABINDIA LIMITED Full-time**JOB TITLE:** Regional Manager HR **FUNCTIONAL AREA:** Human Resources **REPORTS TO:** Retail HR Head **JOB LOCATION :** Kochi, Kerala **KEY RESPONSIBILITIES:** - End to end employee lifecycle management - Sourcing requirements as per REPI and approved headcount - All hiring to be done as per competency framework - Provide support to Corporate/...
-
HR Intern
2 weeks ago
Kochi, Kerala, KL, India F9 Infotech It Solutions Private Limited Full-timeCompany: F9 InfotechPosition: HR Intern /HR Executive – HR Operations & HRMSDepartment: Human ResourcesEmployment Type: InternshipLocation: KochiExperience: Freshers / Candidates with 0–2 year of experience Role Overview F9 Infotech is looking for a proactive and detail-oriented HR Intern to support the development and implementation of HRMS processes,...
-
Sensory Science Specialist
2 weeks ago
Kochi, Kerala, KL, India Bayfield Food Ingredients Full-time**Employer:** Bayfield Food Ingredients **Location:** , Kochi, Kerala, India] **About Bayfield Food Ingredients** Bayfield Food Ingredients is a dynamic and innovative company specializing in the development and manufacturing of high-quality flavors and seasonings for the food industry. (www.bayfield.in) We are passionate about creating...
-
Odoo Functional Specialist
2 weeks ago
Malappuram District, Kerala, KL, India BINHADI BPO SERVICES AND TRADING PRIVATE LIMITED Full-timeJob Title: Odoo Functional Specialist **Company:** Binhadi BPO Services & Trading Pvt. Ltd. **Location:** Vengoor, Perinthalmanna, Kerala, India **Job Type:** Full-time, On-site **Experience:** 1–2 Years **Salary:** ₹20,000–₹25,000 per month Job Overview Binhadi BPO Services & Trading Pvt. Ltd. is looking for a detail-oriented and...
-
TC - CS - CTM - Appsec - Senior
2 weeks ago
Kochi, Kerala, KL, India EY Full-timeAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. ...
-
TechOps-SAP-WM-EWM-Senior
2 weeks ago
Kochi, Kerala, KL, India EY Full-timeAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. ...
-
HR Manager
2 weeks ago
Calicut, Kerala, KL, India Ayadi Cloudversity LLP Full-timeAbout Ayadi Cloudversity Ayadi Cloudversity is an innovative learning and education ecosystem dedicated to empowering learners across various career stages—from academic excellence to workplace readiness and future-ready skills. We foster a culture of growth, continuous learning, and innovation. We are seeking an experienced HR Manager to lead our talent...
-
HR Manager
2 weeks ago
Palakkad District, Kerala, KL, India Sree Kurumba Education and Charitable Trust Full-timeHiring: HR Manager Organisation : Sri Kurumba Educational and Charitable Trust (CSR Wing of SOBHA Ltd.) Location : Vadakkencherry, Palakkad **Job Summary** We are seeking an experienced and dynamic HR Manager to oversee and manage the complete end-to-end HR functions of the organisation. The ideal candidate should have strong leadership capabilities,...