Walk-in || Infosys BPM is Hiring for Service Desk

Walk-In Drive @ Infosys BPM is Hiring for Service Desk
- Freshers Interview

Location:
Pune Job Locations: Pune Position: Technical process Executive Service Desk (Freshers)

Experience:
Fresher Qualification: Any Full-Time Graduate (15 years of formal education
- Must have degree certificates and Marksheets) Work Model: Full-Time | 100% Work from Office Shift: 24x7 Shift Rotation

Key Responsibilities
• Provide support to global clients via calls and email
• Troubleshoot technical issues including:
• VPN, Drivers, O365, Active Directory
• Operating systems and basic networking
• Microsoft Office and other productivity tools
• Work on ticketing tools.
• Analyze issues and provide timely, effective resolutions
• Ensure a high level of customer satisfaction in all interaction WALK-IN DETAILS Date: 22nd October 2026 (Thursday) Time: 10:00 AM
- 01:00 PM Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057 REGISTRATION PROCESS: The Candidate ID & SHL Test (AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be Considered for the Walk-in Interview). Candidate ID Registration process: STEP 1: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID (100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test (AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfWkdJMTdqY0VINDBKQ2ZFaDMlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE (Please copy this link, paste it into your Google search bar, and click on the result.) STEP 2: Click on "Start New Test" and follow the instructions to complete the assessment. When prompted to select a unit, please choose Customer Service to proceed further. STEP 3: Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE:
• During registration, please do fill all the mandate details in the column which are star marks.
• Interview Mode: Walk-in.
• Attempt all questions in the SHL Assessment app, as there is no negative marking.
• The assessment is proctored, so choose a quiet environment.
• Use a headset or headphones are for clear communication.
• Assessment cleared candidates will be processed further ahead for Ops round.
• Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification.
• Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Regards, Infosys BPM Recruitment team