Customer Relationship Management
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Job Description
Lead BMW India’s customer experience, loyalty, and CRM ecosystem by governing One Voice customer feedback operations, Dealer & NSC Customer Boards, and the BMW Excellence Club loyalty program. Drive customer retention, engagement, lifecycle communications, CRM strategy, launch campaigns, partnerships, dealer performance, and customer experience improvements through data-driven insights and cross-functional collaboration. Own end-to-end program governance, agency and dealer management, executive reporting, business planning, and budget stewardship while ensuring alignment with BMW brand standards, global strategies, and customer-centric business objectives.
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Customer Relationship Management Executive
3 days ago
Gurugram, Haryana, India Bacca Bucci Full-time ₹3,60,000 - ₹4,00,000 ContractCRM EXECUTIVE Location: Gurugram Work Mode: On-Site | 6 Days a Week Working Hours: 9:30 AM – 6:30 PM Experience: 1–3 Years Company: Bacca Bucci Compensation: 3.6 to 4 LPA About the Role We are looking for a CRM Executive to manage customer communication, calls, ticketing, and day-to-day CRM operations. The ideal candidate should have excellent verbal...
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Customer Relationship Management Team Lead
3 days ago
Gurugram, Haryana, India ibaby Full-timeAbout ibaby ibaby is a premium baby retail brand offering parents in India a curated range of essentials across feeding, travel gear, bath & body, toys, and more. With stores in Gurgaon and Punjabi Bagh, along with our growing e-commerce platform at ibabyxpress.com, we are on a mission to become India's most trusted destination for premium baby...
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Customer Relationship Management Specialist
6 days ago
Gurugram, Haryana, India GrowthJockey Full-timeAbout Us At GrowthJockey, we don’t just build brands—we engineer ventures that disrupt industries. With 25+ successful launches under our belt for Fortune 500s and top consulting firms, we’re redefining the startup game. From AI-led AdTech to full-stack digital innovation, we move fast, think bold, and scale smarter.Our proprietary platform,...
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Relationship Manager
3 days ago
Gurugram, Haryana, India Niva Bupa Health Insurance Full-timeJOB PROFILE Position Relationship Manager Location North Zone Reports to Area Manager Category Sales & Distribution Reporting Area Manager Level Assistant Manager Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and...
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Doctor relationship manager
19 hours ago
Gurugram, Haryana, India Pristyn Care Full-timeRole Description The Doctor Relationship Manager is a full-time, on-site role based in Gurugram. This role focuses on building, nurturing, and managing strong professional relationships with partner doctors and surgeons, ensuring alignment with Pristyn Care’s clinical and operational standards. Day-to-day responsibilities include coordinating with doctors...
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Strategic Relationship Manager
1 day ago
Gurugram, Haryana, India Harvard Business Publishing Full-timeHarvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you! The opportunity The Strategic Relationship Manager will lead Harvard Business Impact's...
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Customer Complaint Management
21 hours ago
Gurugram, Haryana, India BMW Group Full-timeJob Title: Customer Complaint Management Posting Start Date: 10/21/26 Job Location (Long): Gurugram, India Job Description Own and resolve critical customer cases that have the potential to impact customer loyalty, brand reputation, and management escalation metrics. Act as the single point of contact for customers, dealerships, and internal...
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Customer Success Manager
2 days ago
Gurugram, Haryana, India Sciometrix Full-timeAt Sciometrix, our goal is to deliver the best-ever personalized care with utmost compassion enabling patients to lead healthier and happier lives. Our commitment to innovation in healthcare technology drives us to lead the way in Care Management, Digital Care Coordination, Value-Based Care, and Population Health. We envision a world where advanced...
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Assistant Manager
23 hours ago
Gurugram, Haryana, India GreyOrange Full-timeCustomer Experience Team The Customer Experience team plays a critical role in ensuring the successful adoption and ongoing performance of GreyOrange’s warehouse automation solutions. Acting as the primary bridge between customers and internal teams, the CEM function drives solution optimization, handles operational escalations, ensures SLA adherence, and...
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Gurugram, Haryana, India HSBC Full-timeSome careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...
