Customer Support Executive – Voice Process
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Experience:
2+ Years
Location:
Hafeez pet, Hyderabad Work Mode: WFO – 5 Days Shift: US Shift | Rotational Week Off Interview Rounds: 1 Budget: Up to ₹30,000-35000/month Cab Facility: Available
Job Description
• Handle customer calls and provide professional support.
• Understand customer concerns and provide appropriate resolutions.
• Maintain high standards of customer service and call quality.
• Record and update customer interactions accurately in the system.
• Meet defined process targets, productivity, and quality standards.
• Candidates should be comfortable working in US shifts with rotational week offs. Important Skills Voice Process | Call Centre | B2 Level English Communication | Excellent Verbal Communication | Customer Service | Customer Handling | Query Resolution | Inbound/Outbound Calling | Active Listening | CRM/Basic Computer Skills | US Shift
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