Senior Process Associate
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Key Responsibilities
- Handle inbound and outbound calls for international clients, addressing their queries and providing solutions in a timely manner.
- Maintain a high level of professionalism and customer service during all interactions.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Document all interactions and maintain accurate records of customer inquiries and resolutions.
- Participate in training sessions and workshops to continuously improve skills and knowledge of the international voice process. Required
Skills:
- Proven experience in an international voice process or similar role.
- Excellent English communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Team player with a positive attitude and willingness to learn. If you are looking for an opportunity to grow your career in a dynamic environment and meet the eligibility criteria, we encourage you to apply. Join us in delivering outstanding service to our international clients and be a part of our success story. This job is provided by Shine.com
-
Senior Process Manager
5 days ago
Coimbatore, Tamil Nadu, India eClerx Full-timeDescriptionMinimum Qualifications- Graduation (BCom, BBA, BBM, BCA, BTech, BE) / Post Graduation (M.Com, MBA, PGDM).14 to 17 years of experience of Investment Banking Operations.Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope.Knowledge of / prior experience with...
-
Senior HR Associate
2 days ago
Coimbatore, Tamil Nadu, India Green Apple HR Solutions Full-time ₹3,00,000 - ₹5,00,000 ContractJob Description: We are looking for an HR Assistant for Coimbatore location Job Description: We are looking for a HR assistant who can handle wide range of HR functions, including employee relations, payroll (for specific entities), compliance, on boarding and off boarding, performance management, competency mapping, skill matrix, career...
-
Senior Associate
5 days ago
Coimbatore South, Tamil Nadu, India QBrainX India Full-timeSAP C4C ConsultantResponsibilities:Integrate SAP C4C with SAP CRM/ERP/S4HANA systems.Handle data synchronization and flow between C4C and other SAP systems.Develop and enhance Embedded Components, Mashups, and XBO.Enhance standard screens and utilize Data Workbench.Configure and manage Communication Scenarios within SAP C4C.Work with REST and SOAP web...
-
Process Associate
1 week ago
Coimbatore, Tamil Nadu, India Harris Computer Full-timeResponsibilities: Review AI-generated summaries of medical documents for accuracy, completeness, and relevance. • Cross-check the summary against the specific client/underwriter requirement specification before finalizing. • Edit, correct, and format the document to match the exact client specification and template. • Verify medical terminology,...
-
Senior Sales and Marketing Associate
5 days ago
Coimbatore, Tamil Nadu, India Green Apple HR Solutions Full-time ₹3,00,000 - ₹6,00,000 ContractJob Description: One of our key client in real estate sector in Coimbatore looking for a person for Assistant/ Manager Sales position Job description: Responsible for identifying the potential buyers and closing the sales and maintaining customer relations Develop and implement comprehensive marketing strategies to promote real estate projects and...
-
Fund Services Tax
6 days ago
Coimbatore, Tamil Nadu, India State Street Full-timePosition Overview The Senior Associate supports day-to-day processing and risk management activities within the Check Operations department, with a strong focus on check exception review, resolution, and adherence to operational controls. This role is responsible for executing assigned processing activities accurately and timely, identifying potential...
-
Business Process Assosiate
2 days ago
Coimbatore, Tamil Nadu, India Muthoot Fincorp Full-time ₹4,44,877 - ₹5,78,340 ContractA Job Specification1Company Name:Muthoot Fincorp Limited2Position / Designation:Business Process Associate– Secured & Unsecured Lending Business3Grade:JM 14Employment Type:All Employment Type5Reporting to – Designation & Grade:Zonal Sales Manager – Secured & Unsecured Lending Business 6No. of Reportees,Designation & Grade: NIL 7 Main Tasks &...
-
Sales Associate
3 days ago
Coimbatore, Tamil Nadu, India Mantras2Success Full-time ₹5,00,000 - ₹7,00,000 ContractJob Description: Roles and Responsibilities: Monthly target achievements in terms of the number of customers acquired and converted. This will require rate negotiations, customisation of offerings, and managing relationships with various stakeholders regularly. Guide the franchise partners to achieve their targeted revenue every year. Complement...
-
SENIOR ARCHITECT
3 days ago
Coimbatore, Tamil Nadu, India Happiest Minds Full-timeSenior Data Architect - Snowflake Data WarehouseLocation: SMILES 9, Coimbatore, CoimbatoreYears of Experience: 13-16 YearsJob Summary: We are seeking a highly skilled Senior Project Manager with extensive experience in managing data warehouse projects, specifically with a strong emphasis on Snowflake Data Warehouse (DW) technology. The ideal candidate will...