BILINGUAL / SPANISH QUALITY ANALYST

🚨 WE’RE HIRING | BILINGUAL / SPANISH QUALITY ANALYST 🇪🇸 Astrivion Ventures Private Limited is looking for talented and experienced Quality Analysts to join our growing team 📍

Location:
Udyog Vihar, Phase 5, Gurugram 💼 Position: Bilingual / Spanish Quality Analyst 📌 Job

Responsibilities:
• Monitor and evaluate Travel PPC calls.
• Perform quality audits of inbound and outbound travel sales calls.
• Evaluate call quality, communication skills, sales pitch and customer handling.
• Assess PPC (Pay Per Call) lead quality and agent performance.
• Identify gaps and provide constructive feedback to agents.
• Ensure compliance with quality standards and process guidelines.
• Prepare daily, weekly and monthly quality reports. 🎯

Requirements:
• Fluency in Spanish and English.
• Experience in Quality Analysis / QA in Travel PPC or Pay Per Call processes preferred.
• Strong listening, analytical and communication skills.
• Knowledge of travel sales processes and call quality parameters. 📧 Interested candidates can share their updated CV at: Hr.neha@astrivionventures.co 📞 Contact: 7011929026 🤝 Know someone suitable for this role? Please share this opportunity with them Join Astrivion Ventures Private Limited and grow with us