International Voice Process
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Job Description
- Handle inbound and outbound calls from international clients
- Develop and maintain positive relationships with customers
- Provide excellent customer service and resolve any issues or concerns
- Communicate effectively with customers and colleagues
- Follow company policies and procedures
- Update customer information in the database
- Meet and exceed performance targets
- Collaborate with team members to achieve common goals
- Stay up-to-date on product knowledge and industry trends
- Maintain a professional and courteous manner at all times.
- Shift timings and weekends are applicable.
Designation
International Voice Process
Key Skills
Industry
IT-ITeS
Functional Area
Technology, Information and Internet
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office