Customer Support Associate

2 days ago

Coimbatore, Tamil Nadu, India Green Apple HR Solutions Full-time ₹1 - ₹6 Contract

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Job Description

Support to develop business through online or offline (leads conversion).
Adherence service procedures, policies and standards.
Monitor on time delivery of product purchased by online customers.
Achieve the online sales target assigned.
Verify all the online sale (Transaction paid/ Fraud alert).
Keep focus on customer experience throughout interactions.
Attend customer enquiry through phone, email or social media and maintain excellence in customer support.
Follow up the customers on enquiry.
Re-reach customer for new update and follow up for further business development.
Collect testimonials from customers.
Coordinate with CSM for customers issues and follow problems through to resolution

Interested candidates share your profile to careers@greenapplehrsolutions.com or contact 7845891127